Rachel Phillips

Hard-working and reliable 18-year-old with 2.5 years of retail experience at Primark and 3 years of volunteering at a gymnastics club. Experienced in customer service, teamwork, and working in busy environments. Strong communication skills, supported by qualifications in Maths, English, Dance, and Physical Education. Looking for an opportunity to develop further skills and contribute positively to a professional team.

Retail Assistant - Primark

(2023-01)

Provided excellent customer service in a fast-paced retail environment.

• Assisted customers with enquiries and purchases
• Operated tills and handled cash and card transactions accurately
• Worked in the fitting rooms, assisting customers and ensuring company procedures were followed
• Monitored garment counts and maintained fitting room organisation and cleanliness
• Replenished stock and maintained store presentation standards
• Worked effectively as part of a team to meet daily targets

Volunteer Assistant - Gymnastics Club

(2021-01 - 2024-01)

• Assisted coaches with gymnastics sessions and activities
• Helped supervise and support young participants
• Set up and stored equipment safely
• Encouraged teamwork and maintained a positive environment
• Developed leadership, communication, and organisational skills

National 5 - Dance - Drumchapel High School

National 5 - Physical Education (PE) - Drumchapel High School

National 4 - Mathematics - Drumchapel High School

National 4 - English - Drumchapel High School