Rachel Williams

Highly organised and proactive Personal Assistant with extensive experience supporting senior leaders and directors across local government, NHS and national organisations. Skilled in diary and inbox management, event coordination, travel arrangements, stakeholder engagement and project administration. Recent volunteering experience at large-scale public events, including the English Riviera Airshow and Paddle UK Festival, has strengthened passion for event management and coordination.

Recognised for attention to detail, excellent communication skills and the ability to manage multiple priorities in fast-paced environments.

PA to Director of Finance & Heads of Service - Torbay Council

(2024-06)

• Provide executive support to the Director of Finance and senior leadership team.
• Manage six complex diaries and inboxes, ensuring effective prioritisation and scheduling.
• Coordinate meetings, travel arrangements, accommodation and events.
• Lead administrative projects including work experience placements, onboarding processes and IT equipment allocation.
• Organise team events and away days, ensuring venues, materials, catering and attendee logistics are delivered successfully.
• Maintain effective relationships with internal and external stakeholders.

Personal Assistant to Regional Delivery Directors - National Highways

(2022-12 - 2024-06)

• Supported two Regional Delivery Directors with comprehensive executive assistance.
• Managed complex diary schedules, meeting arrangements and national travel bookings.
• Coordinated conferences, team meetings and leadership events.
• Processed expenses and maintained accurate administrative records.

Corporate Business Administration Coordinator - Devon Partnership NHS Trust

(2022-04 - 2022-12)

• Delivered PA support to Programme Directors and a Medical Director.
• Organised board-level meetings, prepared agendas and distributed governance papers.
• Managed diaries and coordinated complex stakeholder meetings.
• Produced accurate meeting minutes and action logs.

Volunteer - English Riviera Airshow

2 years of volunteering experience

• Supported event operations for a large-scale public event.
• Assisted with visitor engagement and selling merchandise.
• Worked as part of a team to ensure smooth event delivery.

Volunteer - Paddle UK Festival

• Assisted organisers with event coordination and registration.
• Contributed to the successful delivery of a multi-day sporting event.

Event Support - Torbay Council

Finance Directorate Away Day

• Supported event setup and on-the-day administration.

Hospitality Industry Experience

• Bar work
• Waitressing
• Reception

Ampsar Medical Terminology - RD&E Hospital (2016)

BSL Level 2 - Exeter Royal Academy for Deaf Education (2014)

BSL Level 1 - Exeter Royal Academy for Deaf Education (2011)

ECDL Computer Course - North Devon College (2008)

AVCE Travel and Tourism - North Devon College (2003)

NCFE Resort Rep - North Devon College (2003)

GCSEs - Pilton Community College (2003)