Radhika Baghel

Result-oriented professional with more than 3years 8 Months of experience in the Hospitality industry in Sales, Operations Management, Administration, Team Management and Customer Relationship Management

SHIFT SUPERVISOR - Starbucks India

(2023-01 - 2026-06)

• Managed daily store operations and supervised team members during shifts
• Delivered excellent customer service in a fast-paced environment
• Handled cash management, billing, and store opening/closing duties
• Trained new staff and maintained company standards
• Managed stock, cleanliness, and smooth workflow during busy hours

SHIFT MANAGER - Subway India

(2022-09 - 2023-01)

• Supervised daily shift operations and coordinated team members
• Delivered excellent customer service in a fast-paced environment
• Managed cash handling and store opening/closing procedures
• Maintained food safety and hygiene standards
• Assisted in staff training and smooth store operations

CREW MEMBER -TRAINING CHAMPION - Burger King India

(2021-04 - 2022-09)

• Training Plans for the different levels of staff in kitchen & other areas and Management Trainee
• Conduct surveys/audits and periodically evaluating Training
• Develop the Structural Framework for Training
• Assessing the training needs of the staff at all levels and devising and implementing training plans accordingly. My current assignment entails the following

BACHELOR IN COMMERCE - Commerce - Delhi University - SOL (2021 - 2025)

SECONDARY SCHOOL - Happy Model Public School -Gurugram (2020 - 2021)