Barbershop Manager - 121 Barbershop - Manchester
(2023-01 - 2024-12)
- Delivered personalised customer service, building long-term client loyalty
- Managed daily operations, including bookings and client communications
- Resolved disputes and team issues with professionalism and fairness
- Used digital booking systems (Booksy, Treatwell) efficiently
Waiter - Eastern Pavilion - Rochdale
(2023-11 - 2024-12)
- Handled high-volume phone and in-person orders with accuracy and speed
- Ensured smooth dine-in and takeaway service coordination
- Supported other staff in a high-pressure, fast-paced environment
- Maintained excellent customer service during peak times
Front of House Assistant - Holy Crepe - Manchester
(2022-01 - 2023-12)
- Welcomed and served customers in a busy dessert shop
- Took orders, prepared drinks, and ensured prompt service
- Maintained cleanliness and hygiene standards throughout service hours
- Handled customer feedback and provided friendly, efficient support
Gardening (part time) - Self-employed
- Maintained and improved outdoor spaces, including lawn care, planting, pruning, and weeding
- Gained practical knowledge of seasonal plant care, soil types, and pest control
- Developed a strong work ethic, attention to detail, and physical stamina through hands-on outdoor work
- Demonstrated time management and planning by maintaining regular upkeep schedules
- Worked independently and occasionally with others to complete projects to a high standard
Administrative Assistant - ASL Solicitors - Rochdale
(2023-01 - 2023-12)
- Accurately inputted paper documents into the firm's digital filing system, ensuring data integrity and easy retrieval
- Gained hands-on experience with legal administrative processes and internal case management systems
- Developed foundational knowledge in payroll processing and financial record handling
- Focused on building strong organisational skills and understanding administrative workflows in a legal environment
