Rahul Bilga

Experienced and reliable retail professional with over 12 years of progressive experience in customer service and retail management. Strong leadership skills with proven ability to supervise teams, manage daily store operations, control stock, and drive sales performance. Dedicated to delivering excellent customer service and achieving business targets.

Assistant Retail Manager - Longdays

(2018-01)

• Oversee daily store operations to ensure smooth and efficient performance
• Supervise, train, and motivate team members
• Support the Store Manager in achieving sales targets and KPIs
• Manage stock control, inventory checks, and ordering
• Handle customer queries and resolve complaints professionally
• Assist with staff scheduling and administrative tasks
• Maintain high standards of store presentation and compliance

Retail Sales Assistant - Alma Store

(2012-01 - 2018-12)

• Delivered excellent customer service and product recommendations
• Operated tills and handled cash/card payments accurately
• Maintained visual merchandising standards
• Replenished stock and conducted inventory checks
• Contributed to achieving store sales targets

Bachelor of Arts (B.A.) - Guru Nanak Dev University (2009-01)