Raj Chinger

Lead the sales team in a fast-paced dealership environment, focusing on strategic account planning, pipeline management, and value-added product growth.

Retail Manager - Listers Volvo Leamington - Leamington

(2025-09)

Lead the sales team in a fast-paced dealership environment, focusing on strategic account planning, pipeline management, and value-added product growth.

• Developed and executed account plans to drive sales and maximise value-added product uptake
• Maintained a clear, accurate sales pipeline to prioritise high-potential opportunities
• Regularly coached sales consultants to spot and convert new business
• Delivered monthly performance insights to senior managers and adapted strategies as needed
• Improved value-added product penetration through data-driven coaching and feedback
• Revived dormant accounts with tailored outreach, resulting in increased sales

Sales Consultant - TMS Kia Leicester - Leicester

(2024-09 - 2025-09)

Supported the launch of a new dealership, building a strong pipeline and converting leads into loyal customers.

• Built trust with new customers, identifying opportunities to expand and strengthen accounts
• Converted interest into committed business through energetic, tailored outreach
• Maintained disciplined follow-up and CRM hygiene
• Established momentum in a new market, exceeding initial sales targets

Senior Sales Consultant - Arbury Nissan

(2024-01 - 2024-09)

Assisted management in leading a team of sales consultants, focusing on delivery and opportunity spotting.

• Supported consultants through the sales process and negotiations
• Revived lapsed accounts by re-qualifying needs and presenting relevant solutions
• Improved close rates through targeted intervention
• Increased account value and referrals through relationship-led growth

Sales Consultant - TMS Kia Hinckley - Hinckley

(2021-02 - 2024-01)

Managed end-to-end sales and finance responsibilities, balancing new business with retention and add-ons.

• Maintained a clear, accurate pipeline
• Delivered top performance in both dealership and group
• Provided exceptional customer service throughout the sales process
• Recognised as a top-performing sales executive after business manager role consolidation

Car Sales Executive - Listers Volkswagen

(2020-02 - 2021-02)

Managed customer journeys and re-engaged leads during market disruption.

• Preserved process discipline and documentation standards
• Adapted to changing market conditions

Car Sales Executive - Allen Ford

(2018-01 - 2020-02)

Ensured pitch readiness and paperwork accuracy, keeping customers central to every decision.

• Followed strict sales processes
• Maintained high standards for unit targets and profitability

Customer Service Adviser - NatWest Bank

(2012-05 - 2018-01)

Conducted in-depth consultations to identify and meet customer needs, building strong rapport and trust.

• Shared best practices and coached cashiers
• Supported branch operations (opening/closing, alarm call-outs)
• Held regular #1 position in Coventry & North Warwickshire for performance

Personal Banker - Barclays Bank

(2009-12 - 2012-05)

Telephony-based role focused on solving customer queries and matching needs to products.

• Managed performance reporting
• Completed NVQ Level 3 in Customer Service

Level 3 NVQ Diploma - Customer Service - EDEXCEL

GCSEs