15 plus years working with Salesforce CRM assisting business work streams to find and document feasible solutions while taking responsibility for the collection/analysis, authoring, and communication requirements to satisfy business and operational requirements
Considerable project management and implementation background with the ability to undertake a combination of project management, technical implementation and testing analyst tasks to support the entire project life cycle from inception to deployment and post-deployment support;
Succour in the knowledge transfer of the business and functional requirements and proposed solutions to one or more Development and Delivery Teams, and manage delivery including user adoption and Change Management programme with Business Stakeholders
Well-developed interpersonal skills to effectively manage stakeholder relationships and can communicate effectively in writing or verbally at all levels to identify and document user requirements and manage user expectations
Capability to work as a team member, team leader or independent contributor with good leadership and team development skills.
Experience
as expressed in the resume
Education
Master's Degree - Information Technology
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