Receptionist at Yasmina American School (2025-09 – Present)
Receptionist at Yasmina American School responsible for front desk operations and student welfare support.
- Welcomed visitors, parents, and students in a professional and friendly manner, ensuring a positive first impression of the school.
- Answered telephone calls and responded to inquiries efficiently, directing calls and messages to the appropriate departments.
- Managed school emails, messages, and daily correspondence while maintaining clear and organized communication.
- Maintained student attendance records and supported general office filing systems to ensure accurate documentation.
- Supported student welfare by contacting parents when required and assisting with communication between staff and families.
- Assisted with various administrative tasks including photocopying, printing, preparing letters, and organizing documents.
- Ensured the reception area remained organized, safe, and presentable at all times while supporting the smooth day-to-day operations of the school office.
Receptionist at Zone Ra (2024-06 – 2025-09)
Receptionist responsible for visitor management, security procedures, call handling, and coordination with internal departments.
- Greet and assist visitors professionally, ensuring a welcoming environment and directing them to the appropriate departments or personnel.
- Handling trade license amendments and government transactions
- Manage visitor records and follow security procedures, including maintaining accurate logs and coordinating with security when required.
- Supervising HR documentation and employee records
- Handle incoming calls and inquiries, providing clear information and transferring calls to the relevant departments in a timely manner.
- Coordinate with internal departments to support daily operations, schedule meetings, and ensure smooth communication within the organization.
Receptionist / Administrator at Yas Mall (2023-09 – 2024-04)
Receptionist and Administrator managing front desk operations, office communications, and confidential records.
- Managed front desk operations and office communications, ensuring smooth coordination between visitors, staff, and management.
- Handled incoming and outgoing mail, emails, and phone calls, responding to inquiries and directing communications to the appropriate departments.
- Maintained confidential records and documents, ensuring proper filing, organization, and compliance with company procedures.
- Assisted in preparing daily administrative reports, updating records, and supporting management with routine office tasks.
Receptionist / Accountant at Awasyak (2020-05 – 2022-06)
Receptionist and Accountant managing reception operations, customer inquiries, and financial records.
- Managed reception operations and handled customer inquiries, providing information and directing clients to the appropriate services.
- Maintained invoices, cash logs, and financial records, ensuring accuracy and proper documentation of daily transactions.
- Performed accurate data entry and record keeping, updating company databases and maintaining organized filing systems.
- Assisted with basic accounting tasks, including tracking payments, preparing reports, and supporting administrative operations.
Senior Sales Associate at KL Tower (2020-05 – 2022-06)
Senior Sales Associate in beauty and cosmetics retail, focused on customer service and sales transactions.
- Assisted customers in selecting products by understanding their preferences and providing personalized recommendations.
- Promoted and marketed beauty and cosmetic products, highlighting key features and benefits to drive sales.
- Processed sales transactions efficiently, including handling cash, electronic payments, and issuing receipts.
- Managed stock displays and ensured shelves were well-organized and visually appealing to enhance the shopping experience.
- Provided excellent customer service, addressing inquiries and resolving issues to maintain customer satisfaction and loyalty.
