Rajkumar C

Dedicated ATM Service Engineer with 5+ years of experience in ATM installation, servicing, troubleshooting, preventive and corrective maintenance. Skilled in diagnosing ATM hardware, software and connectivity issues, component replacement, system upgrades and service restoration. Experienced across multiple ATM platforms with a strong focus on machine reliability, reduced downtime and customer satisfaction.

Effective in on-site field service and cross-functional coordination, with the ability to adapt quickly to new technologies.

ATM Service Engineer - Diebold Nixdorf – India

(2021-03)

• Install, configure, maintain and service DN100, DN200V, D429, D429S, D422, D450 and Opteva 378 ATM platforms.
• Perform preventive and corrective maintenance, fault diagnosis and component replacement to maintain machine reliability and minimize downtime.
• Troubleshoot ATM hardware, software and connectivity issues and restore services within required timelines.
• Execute system upgrades and on-site technical activities while following security, safety and service procedures.
• Provide customer-facing field support, explain technical issues clearly and coordinate with relevant teams for timely resolution.

B.E.

• Mechanical Engineering - Jayam College of Engineering and Technology, Dharmapuri (2016)

Diploma - Mechanical Engineering - Sri Venkateswara Polytechnic College, Dharmapuri (2013)

H.S.C.

• Tiyagi Subramani Siva Boys Hr. Sec. School, Papparapatti (2011)

S.S.L.C.

• Tiyagi Subramani Siva Boys Hr. Sec. School, Papparapatti (2009)