Rakeeb Hussain

I have worked for multiple companies in different industries such as Homeoffice, Halfords, Diligenta, Ocado logistics and CDS Labour, I am dedicated to learning new things. My highest level of qualification is a business administration and finance a-level, I am now looking for a full time job that can allow me to stay in an industry where I can shine my way up. I am dedicated and driven to reach my future goals and I believe that I am capable for any role as my communication and teamwork skills have shown in my previous employment.

I would like a role which would give me an opportunity to move up and put my skills to the test. I am looking for a job that can help me reach my full potential. I believe I have the experience and knowledge to do anything I put my mind to.

Asylum move on officer - Homeoffice

(2025-12)

I am currently working for the Homeoffice as an asylum move on officer, dealing with service users helping them with their universal credit accounts and logging them into their e-visas error free, my role in this sector of Homeoffice is to ensure the service users know how to access different services to help them once they have left the asylum hotel and gone out into the real world independently, this role has allowed me to gain knowledge of the immigration system, and has opened my eyes to how different sectors within the government function such as the council, universal credit, pension schemes and much more.

Sales agent - CDs labour - Peterborough, Cambridgeshire

(2024-06)

• Provided customers with price information and handled financial transactions.
• Listened to customer problems, objections and concerns, offering tailored solutions.
• Used active listening and relationship-building skills to assess customer needs, build rapport and deliver viable solutions.

Call centre operator - Diligenta - Peterborough, Cambridgeshire

(2023-10 - 2024-05)

• Advised clients of products and services and sold additional offerings to increase sales numbers.
• Logged customer communications for complete service records.
• Provided accurate, consistent and meaningful advice to customers to boost retention.
• Maintained call centre efficiencies, ensuring clear, effective communication with all departments.
• Established follow-up call systems to effectively resolve complaints and maintain customer loyalty.

Retail sales assistant - Halfords - Peterborough, Cambridgeshire

(2022-06 - 2022-09)

• Operated cash registers with accuracy and processed cash and card transactions.
• Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
• Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
• Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.

A-Levels - Business Management, Business Administration, Business Finance - Peterborough Regional College (2023-01 - 2023-01)

GCSEs - Multiple subjects - Thomas Deacon Academy (2021-07 - 2021-07)