Shift Manager
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Highly motivated Shift Manager with a strong background in fast-paced restaurant operations. With hands-on experience in team leadership and customer service, I am passionate about creating a positive work environment whilst also balancing efficiency with quality.
Crew Trainer - McDonalds - Rushall
(2006 - 2023)
Responsible for training new team members to deliver high-quality service and uphold company standards. Proficient in all aspects of restaurant operations, including food preparation, order accuracy and customer interaction. This role demanded excellent levels of communication and efficiency.
Shift Manager - McDonalds - Willenhall
(2023)
Skilled in handling customer enquiries, resolving issues with customers as well as colleagues and ensuring standards are maintained. This role involves strong leadership and problem solving, with a focus on driving efficiency whilst maintaining quality.
ESOL Skills for Life, Speaking, Listening, Reading and Writing - Level 2 (2005-12)
Functional Skills Qualification in ICT Level 1 - City & Guilds (2022)
Functional Skills Qualification in English Level 2 - City & Guilds (2022)
Functional Skills Qualification in Maths Level 2 - City & Guilds (2022)
