Ranjeeta Shrestha

Motivated and customer-focused hospitality professional with experience in restaurant sales management and fast-paced food service. Skilled in sales, customer relationship management, team leadership, and delivering excellent customer service. Experienced in increasing sales, promoting events, handling customer enquiries, and working effectively under pressure.

A reliable, hardworking, and adaptable individual committed to achieving business goals while providing an outstanding customer experience.

Sales manager - Burger house

(2019-03 - 2025-08)

As a Restaurant Sales Manager, my primary responsibility was to drive revenue growth by developing and implementing effective sales and marketing strategies while ensuring exceptional customer satisfaction.

• Built and maintained strong relationships with corporate clients and regular customers.
• Promoted catering services, private events, and group bookings to increase restaurant revenue.
• Led and motivated the sales team to achieve monthly and annual sales targets.
• Identified new business opportunities through market research and networking.
• Negotiated contracts and managed corporate accounts.
• Worked closely with the restaurant operations team to deliver excellent customer experiences.

Crew members - McDonald's

(2025)

As a McDonald's Crew Member, I provided excellent customer service while ensuring high standards of food quality, cleanliness, and teamwork in a fast-paced restaurant environment.

• Greeted customers and took orders accurately.
• Prepared food and beverages according to McDonald's standards.
• Operated the cash register and handled payments.
• Maintained cleanliness and hygiene throughout the restaurant.
• Restocked ingredients and supplies as needed.
• Worked effectively as part of a team during busy periods.
• Ensured food safety and health & safety procedures were followed.

business management - Heartland academy (2022)