Raphael Ametepey

Sales leader with 5+ years of experience in business development and client relationship management across financial services and retail sectors. Proven track record of exceeding revenue targets by ~15% through strategic pipeline building and high-impact sales negotiation. Experienced in performance management and mentoring junior staff to ensure consistent delivery against organizational growth goals.

Skilled in cross-functional coordination to align GTM strategy with operational needs in fast-paced, high-pressure environments.

Assistant Account Manager at AN Susu & Microfinance (2023-01 – Present)

Oversee daily financial operations and account records to ensure data accuracy and support sales forecasting efforts. Streamline procurement and invoicing processes to improve operational efficiency for the account management team.

• Oversee daily financial operations and account records to ensure data accuracy and support sales forecasting efforts.
• Streamline procurement and invoicing processes to improve operational efficiency for the account management team.
• Prepare detailed financial reports to provide leadership with visibility into account performance and budget alignment.
• Manage comprehensive client databases and financial records to ensure high standards of forecast hygiene and accuracy.
• Mentor junior team members on account management best practices to drive consistent service delivery and client retention.

Recoveries Officer at Letshego Ghana Savings & Loans (2021-09 – 2022-09)

Managed a diverse portfolio of customer accounts, consistently achieving repayment targets through proactive outreach. Consulted with clients to resolve complex financial issues, utilizing problem-solving skills to maintain positive relationships.

• Managed a diverse portfolio of customer accounts, consistently achieving repayment targets through proactive outreach.
• Consulted with clients to resolve complex financial issues, utilizing problem-solving skills to maintain positive relationships.
• Executed high-stakes sales negotiation to secure repayment plans and recover outstanding balances on delinquent accounts.
• Utilized data analysis to prioritize outreach efforts and improve the efficiency of the recovery pipeline.

Marketing Supervisor at Woimex Ghana Limited (2014-01 – 2019-07)

Directed outbound sales and marketing promotions to increase brand visibility and drive market penetration. Developed strategic partnerships with distributors and retail clients to expand the regional business development network.

• Directed outbound sales and marketing promotions to increase brand visibility and drive market penetration.
• Developed strategic partnerships with distributors and retail clients to expand the regional business development network.
• Delivered persuasive presentations to prospective accounts, effectively articulating value propositions to close new business.
• Negotiated complex contracts to secure net-new business and contribute to sustainable revenue growth.
• Generated comprehensive sales metrics and reports to track team performance against monthly and quarterly goals.
• Collaborated with cross-functional partners to iterate on localized GTM strategies for the regional market.

Sales & Loans Assistant at Global Feed Limited (2013-01 – 2014-01)

Conducted field sales visits and managed inbound sales inquiries to provide high-quality support to client relationships.

• Conducted field sales visits and managed inbound sales inquiries to provide high-quality support to client relationships.

Bachelor of Business Administration in Accounting – University of Ghana

Business Studies – Ofori Panin Senior High School