Raphael Carrondo, MBA

Operations leader with 17+ years building, scaling, and turning around businesses, most recently as principal of an independent advisory practice serving 45+ UK, EU and GCC clients. Two recent embedded engagements (HealthTech scale-up and GCC franchise expansion) were extended at the client's request. Now seeking a permanent leadership role to own long-term outcomes inside a single high-growth company. MBA (Merit, Westminster), fluent in four languages.

Founder & Principal - codeCIA - London, UK

(2008-01)

Operations and growth advisory practice. 45+ clients across HealthTech, FinTech, hospitality, franchise, and early-stage tech. Selected embedded engagements below.

Director of Business Operations - Transworld Business Advisors GCC - Dubai, UAE

(2024-01 - 2025-01)

Embedded as full-time Operations Director for the GCC franchise. Engagement extended at client request; departed on agreed terms.

• Built revenue strategy delivering 4x YoY growth; Q1 2025 alone matched the entire prior year's revenue
• Scaled team from 2 to 18 in 8 months across operations, marketing, sales and customer success
• Designed GCC-wide expansion playbook standardising processes across markets
• Implemented data capture and decision-making frameworks across the business

Head of Business Operations - Omnigen Biodata - London, UK

(2022-01 - 2023-01)

Embedded operations lead for HealthTech scale-up building an ethical global research community. Engagement extended at client request; departed on agreed terms.

• Cut operational costs 20% by inaugurating the biobank facility
• Rebuilt cost-control infrastructure and tightened financial reporting
• Reduced FOREX costs and restructured currency receivables management
• Wrote and rolled out company-wide operating policies and procurement framework

Earlier engagements - codeCIA - London, UK

(2008-01 - 2022-01)

Advisory and operations consulting across hospitality groups, events, and early-stage tech.

• Delivered 20% average annual revenue growth across the client portfolio
• Pioneered a subscription-based sales platform for the events industry
• Led market research, competitive positioning and go-to-market strategy for major hospitality and consumer clients

CEO & Co-Founder - Startup Venture Builder

(2019-01 - 2022-01)

Pre-seed/seed venture builder providing capital and human capital to early-stage founders. Concurrent to codeCIA.

• Achieved successful exit in 2022
• 100% follow-on funding rate for cohort graduates across 4 cohorts
• Built dealflow sourcing, vetting protocols, and SPV investment vehicle

Sales & Marketing Manager - 110 Rochester Row - London

(2008-01)

Assistant General Manager - Boyd's of London - London

(2008-01)

Assistant Private Rooms Manager - Kettner's - London

(2008-01)

Manager - Automat - London

(2008-01)

Various - Hospitality Operations - London

(2008-01)

Progressive operational roles. Foundation in hands-on P&L management, team leadership, and high-pressure service environments.

MBA - University of Westminster (2016-01)

BA - Business Management - Institut Vatel Business School

Financial Regulations - Securities & Investment Institute (SII)