HR Operations Specialist - Mirabaud & Cie (UK) - London
(2025-07)
- Manage end-to-end UK payroll for approx. 60 staff, delivering 100% accurate monthly processing and maintaining HRIS data integrity
- Lead onboarding and offboarding processes, ensuring full compliance, audit-ready documentation, and positive joiner/leaver experience
- Administer benefits, overseeing renewals, vendor relationships and query resolution
- Monitor absence data, identify trends and advise managers on policy-aligned actions
- Act as first point of contact for ER cases, handling performance, conduct and attendance matters with legally compliant guidance
- Produce HR reports to support operational decisions and continuous process improvements
HR Generalist - Elwood Technologies - London
(2022-08 - 2025-07)
- Deliver end-to-end recruitment for technical and corporate roles, reducing agency use and improving time-to-hire
- Designed a scalable onboarding programme used in the UK, US and Singapore, increasing new-hire satisfaction and compliance
- Led global performance review rollout, achieving a 95% completion rate
- Managed complex ER cases independently with no legal escalation
- Developed policies aligned with local legislation across multiple jurisdictions
- Produced workforce analytics in BambooHR to inform headcount planning
- Maintained payroll accuracy and benefits administration through robust HRIS controls
- Co-led wellbeing and DEI initiatives and chaired the London employee social committee
- Ensured 100% compliance in SOC2, GDPR, and ISO27001 audits through strong process controls
- Delivered manager training on performance management and HR policies
HR Manager (Standalone) - SBG - Shoreditch Bar Group - London
(2021-11 - 2022-07)
- Sole HR lead for a 300+ multi-site hospitality workforce
- Resolved complex ER matters, reducing tribunal risk through compliant, pragmatic guidance
- Rewrote HR policies to standardise practices and ensure legislative compliance
- Coached managers on onboarding, absence, flexible working and family friendly leave
- Improved retention and time-to-hire by owning recruitment and induction processes
- Introduced appraisal framework and standardised HR documentation
HR Advisor (promoted from HR Administrator) - Comdata - London
(2018-02 - 2021-11)
- Managed onboarding of up to 30 hires monthly
- Provided ER support on absence, performance, family leave and other ER matters
- Supported TUPE transfers and redundancy consultations
- Administered benefits and partnered with finance to ensure payroll data accuracy
- Maintained GDPR-compliant records and produced HR reports
HR & Recruitment Administrator - TeamworkGB - London
(2017-09 - 2018-02)
- Supported high-volume recruitment, screening, scheduling and onboarding
- Built talent pipelines and improved early-stage candidate experience
Office Administrator (Apprentice) - IC Training Centre - London
(2016-04 - 2017-06)
- Delivered general office administration including reception, documentation and learner support
- Developed strong organisational and administrative skills that created a foundation for progression into a HR career
