Warehouse Manager & Equipment Repair Specialist
Agora Audio Visual & Trading LLC — Dubai, UAE
May 2022 – June 2025
- Managed complete AV equipment inventory for Dubai Expo City productions, government summits, international concerts, and large-scale corporate events.
- Performed PCB-level fault diagnosis and repair on professional amplifiers (L-Acoustics, Yamaha, d&b audiotechnik, Crown, QSC, Bose), including power supply replacement, output stage servicing, and component-level repair.
- Serviced digital mixing consoles (Allen & Heath, Yamaha, Soundcraft, PreSonus): fader replacement, DSP module testing, and firmware restoration.
- Repaired professional loudspeaker systems (L-Acoustics line arrays, Martin Audio, d&b audiotechnik): drivers, crossovers, and rigging hardware.
- Diagnosed and repaired Sennheiser and Shure RF wireless systems: antenna distribution, frequency coordination, and transmitter/receiver servicing.
- Repaired lighting consoles (GrandMA, ChamSys, Flying Pig): touchscreen replacement, software restoration, and Ethernet node configuration.
- Repaired moving head fixtures from Martin, Robe, Clay Paky, Ayrton, Vari-Lite, GLP, Chauvet Professional, Elation Professional, and SGM: motor boards, CMY modules, gobo wheels, prisms, and PSUs.
- Serviced Christie Digital, Panasonic, and Sony projectors: lamp replacement, lens alignment, and signal board diagnostics.
- Maintained and repaired Liftket, ChainMaster, and Harrington chain motor hoists: motor control units, limit switches, and brake systems.
- Terminated and tested single-mode fibre-optic cables using multi-core duplex fibre connectors; maintained SM Fibre DUO audio link panels and conducted optical loss measurement.
- Fabricated and repaired low-voltage AV cabling: XLR, DMX, BNC, RF, NL4/NL8, PowerCon, HDMI, SDI, CAT6, and Socapex multicore looms.
- Maintained 440V high-power distribution infrastructure: 125A, 63A, 32A, and 16A CEE systems for large-scale outdoor event power networks.
- Operated and supervised 1000–2000 kVA diesel generators; managed load balancing and power monitoring for outdoor event sites.
- Supervised warehouse teams of up to 10 technicians: allocated workloads, maintained QC standards, and oversaw full pre-event equipment sign-off.
- Established preventive maintenance schedules reducing equipment failure rates by 35%+; implemented digital asset tracking reducing losses by 20%.
Equipment Repair Technician & IT Technician
Neumann & Mueller LLC — Dubai, UAE
February 2021 – May 2022
- Provided full-cycle AV technical support for EXPO 2020 Dubai: pre-installation, equipment commissioning, system testing, live operations, and post-event decommissioning.
- Diagnosed, repaired, and commissioned AV equipment across multiple pavilions and exhibition zones, ensuring zero equipment failures during live event operations.
- Carried out functional testing and sign-off on all installed AV systems before each phase of EXPO 2020 operations.
- Delivered IT infrastructure support including AV-over-IP system maintenance, network troubleshooting, and equipment configuration.
- Maintained detailed repair and commissioning logs; coordinated spare parts procurement and escalated complex faults to OEM service partners.
- Fabricated and tested AV and data cabling across exhibition spaces, ensuring full compliance with technical and UAE safety standards.
Site Senior Electrician Technician
Empro Power LLC — Seha Emirates Field Hospital & Dubai Parks and Resorts, Dubai, UAE
March 2020 – January 2021
- Served as Senior Electrician Technician at Seha Emirates Field Hospital (mission-critical COVID-19 infrastructure) and Dubai Parks and Resorts.
- Installed, maintained, and fault-diagnosed 440V three-phase electrical distribution systems, including switchgear, distribution boards, and emergency power systems.
- Managed 125A, 63A, 32A, and 16A CEE power distribution and cable repair across large-scale site environments.
- Supervised junior electricians and coordinated with site management for strict UAE electrical safety compliance.
- Conducted daily electrical inspections, PAT testing, and system verification to ensure uninterrupted safety in a live hospital environment.
Head of Department | Senior Service Technician
Maestra London LLC — Dubai Investment Park 1 (DIP1), Dubai, UAE
December 2016 – March 2020
- Led the technical services department as Head of Department for a premium AV rental and live events production company, overseeing all equipment repair, maintenance operations, and team performance.
- Managed and mentored a team of service technicians: set QC standards, scheduled workloads, and ensured all equipment met operational readiness for high-profile productions.
- Provided specialist AV equipment support for major UAE and regional projects, including Abu Dhabi Arena exhibitions, ADNEC events, leading art galleries, and the Louvre Abu Dhabi.
- Performed advanced repair and maintenance on audio, lighting, and video equipment for concerts, exhibitions, corporate productions, and government events across the UAE and GCC.
- Developed and enforced Planned Preventive Maintenance (PPM) programmes across the full equipment fleet, significantly reducing in-event equipment failures.
- Managed warehouse inventory including asset tracking, QC processes, and pre-event testing protocols for a high-value rental fleet.
- Liaised with suppliers, OEM service centres, and senior management on technical procurement, warranty claims, and equipment upgrade strategies.
Electronic & Electrical Equipment Services Technician
PRG Gear House LLC — Dubai, UAE
December 2012 – January 2016
- Performed repair, maintenance, and quality control on professional AV and lighting equipment within one of the largest event equipment rental fleets in the Middle East.
- Conducted fault diagnosis and hands-on repair of amplifiers, mixing consoles, moving head fixtures, power distribution units, and cabling systems.
- Carried out pre-event QC testing and sign-off, ensuring all rigs met production specifications before load-out to major UAE events.
- Fabricated and tested custom audio and data cabling including multicore, XLR, DMX, NL4, and PowerCon connections.
- Maintained workshop standards, updated repair logs, and supported warehouse operations during peak event periods.
Senior Electrical Operations Technician & PPM Engineer
MAF-Dalkia Middle East LLC — Mall of the Emirates, Dubai, UAE
March 2008 – January 2014
- Delivered senior electrical operations and Planned Preventive Maintenance (PPM) engineering services at Mall of the Emirates.
- Maintained and fault-diagnosed high-voltage and low-voltage electrical distribution systems, switchgear, and building services infrastructure across the mall complex.
- Executed scheduled PPM routines in compliance with facilities management standards, ensuring 24/7 operational continuity.
- Coordinated with MEP contractors, facilities management teams, and mall operations management to maintain zero-interruption service to tenants and visitors.
- Maintained comprehensive maintenance records, technical reports, and compliance documentation in line with UAE FM engineering standards.
