Ray Aziz

A hardworking, conscientious, and self-motivated professional with excellent communication and customer service skills. Adaptable and energetic, with a strong ability to work both independently and as part of a team. Friendly, reliable, and punctual, with a proven track record of being a valuable asset to previous employers.

Night duty shift manager - Crowne Plaza (IHG)

(2024-01 - 2026-01)

• Expert and experienced in hotel key system
• Night audit
• Checking in and checking out guests
• Breakfast set up

Receptionist - Travelodge

(2023-01 - 2024-01)

• Experienced in handling check-ins, check-outs, and reservations
• Strong customer service and problem-solving skills
• Processing payments and managing cash transactions
• Handling guest inquiries and resolving issues professionally
• Comfortable working both day and night shifts
• Proficient in hotel booking systems and front desk operations
• Expert and experienced in Using Opera System

Reception/Housekeeping/Restaurant - The Premier Inn

(2021-01 - 2023-01)

• Checking in customers and managing reservations
• Handling cash and banking procedures
• Training new staff in housekeeping standards
• Cleaning and maintaining rooms, bathrooms, and hallways
• Serving breakfast and assisting in restaurant operations

Carer

(2019-01 - 2021-01)

• Providing personal care and companionship
• Assisting with daily tasks and medication management
• Offering emotional support and ensuring well-being

Street Fundraiser - Urban Leaf

(2014-01 - 2016-01)

• Raising funds and securing donor contributions for charities
• Approaching individuals to set up long-term Direct Debits
• Consistently achieving and exceeding daily targets

Self-Employed Retail Auditor

(2010-01 - 2014-01)

• Conducting stock counts and audits for retail businesses
• Liaising with store managers regarding inventory and requirements
• Ensuring accurate and efficient reporting

Department Manager - Morrisons Supermarkets Plc

(2000-01 - 2010-01)

• Managing merchandising and sales targets
• Leading teams to deliver excellent customer service
• Maintaining smooth departmental operations
• Creating staff rotas within budget constraints

First Aid at Work (2006-01 - 2008-01)

Retail Management Skills Levels 1, 2 & 3 (2006-01)

GNVQ Business Administration - Business Administration (1996-01)

5 GCSEs - Maths and English (1992-01)