Rayaan Tofique

A hardworking and reliable 18-year-old with a Level 2 Engineering qualification from South & City College Birmingham. I am motivated to gain practical work experience in warehouse, retail, or entry-level roles. I have strong teamwork and communication skills, a positive attitude towards learning, and the ability to work well under pressure.

Through helping at my father's phone shop, I gained experience dealing with customers and providing good service. I am dependable, quick to learn, and always willing to support the team to complete tasks efficiently.

Employee - Chaiiwala - Birmingham Airport

• Provided customer service in a fast-paced airport environment
• Prepared and served food and beverages efficiently
• Maintained cleanliness and hygiene standards
• Worked effectively as part of a team to deliver excellent service

Assistant - Family Phone Shop - Birmingham

• Assisted customers with phone enquiries and purchases
• Provided friendly and professional customer service
• Helped maintain the shop floor and keep products organised
• Supported day-to-day running of the shop
• Handled basic cash and customer interactions

Level 2 Engineering Qualification - Engineering - South & City College Birmingham