Razwana Arshad

Current part-time LPC with LLM student at the University of Law with existing legal experience in both solicitors and legal charities, with a strong client focus developed within the private sector. Ample experience tailoring communication skills to a wide range of customers and clients across multiple sectors. Gained experience in administration functions across two years in a variety of legal settings.

Advisor - Cheetham Hill Advice Centre - Manchester

(2024-09)

• Able to recognize potential eligibility issues in the information provided when client wanted to apply for carer's allowance and was not eligible due to immigration status.
• Applied for a blue badge, Universal Credit and applied for council tax support for client, kept track of claim progress and correspondence.
• Maintaining client's confidential case records on AIMS database, and writing notes on cases and services provided. Responsible for ensuring complete files, including consent form applications and supporting evidence.
• Referring and signposting clients to other services regarding consumer issues by considering and identifying best options and translating for clients where necessary using English, Urdu, Punjabi and Hindi.

Volunteer - Manchester Refugee Support Network

(2023-04)

• Used communication and language skills to support refugee 1:1 with child citizenship applications.
• Completed indefinite leave to remain applications for adults and minor applicants within strict deadlines.
• Provided support 1:1 to refugees and asylum seekers undertaking formal visa applications.
• Responsible for administrative tasks including completion of travel documentation, booking BRP appointments, and fee waiver applications.
• Prioritised accuracy and attention to detail when completing client information within their Aims database management systems.

Work Experience - Nadat Solicitors - Dewsbury

(2024-03 - 2024-05)

• Reviewed Will to identify any errors and any inconsistencies.
• Filled in the Immigration application for the client, including for the spouse and applicant.
• Attended an online hearing on Teams of a care proceeding and completing case notes, including court attendance form.
• Responsible for maintaining accurate and organised case files according to office procedures.
• Calculated client invoices.

Citizen Advocate, Volunteer - The Advonet Group - Leeds

(2022-10)

• Completed comprehensive case report to advocate for clients' rights.
• Prioritised active listening and open questioning to determine support requirements to clients with complex needs.

Administrator - Brook Street Recruitment Agency

(2023-01)

Administration of database records for a wide range of benefit cases.

Work Experience - Millan Solicitors - Bradford

(2020-07 - 2020-08)

• Responsible for answering telephone calls as well as transferring calls to the solicitor and received visitor which developed my speaking and listening skills.
• Improved my practical understanding of evicting a tenant issues and developed my research skills on sale of agreement by conducting my own research.
• Supporting solicitor by photocopying documents and uploading documents such as, divorce petition to the Home Office.
• Typed and transcribed various legal documents regarding immigration and asylum and filed divorce petition document for client from their provided information.

Legal Advice Clinic, Pro Bono (2 weeks work experience) - The University of Law

(2023-09)

• Attended Legal Advice clinic meeting on teams and obtained information from client regarding an issue of divorce.
• Interpreted information on attendance note after conducting the interview from client.
• Completed legal research regarding divorce and drafted letter of advice to a solicitor.

Work Experience - Consilia Legal - Leeds

(2023-08)

Supported divorce case management including review of FDR file, and completed financial remedy order utilising memorandum of understanding and financial records.

Work Experience - Schofield Sweeney - Leeds & Bradford

(2022-07)

Review of 'Official Copy of the Register of Title' to identify client concerns affecting the property and production of advisory response to the solicitors.

LPC with LLM - University of Law, Leeds (2023)

LLB - Law - University of Huddersfield (2018 - 2022)

BTEC Extended Diploma in Business and Administration - Business and Administration - Kirklees College, Huddersfield (2013 - 2018)

BTEC First Diploma Business and Administration - Business and Administration - Kirklees College, Huddersfield (2013 - 2018)

BTEC Diploma in Business and Administration - Business and Administration - Kirklees College, Huddersfield (2013 - 2018)

BTEC Extended Certificate in vocational studies - Vocational Studies - Kirklees College, Huddersfield (2013 - 2018)

GCSEs - Maths, English, Drama, Textiles, ICT, BTEC Cooking - Moor End School, Huddersfield (2009 - 2013)