Reagan Sullivan

I'm a retail leader with 10 years of hands‑on experience running busy stores, supporting multiple sites, and helping teams deliver their best work. I've managed a top 100 Superdrug store and now look after compliance across three regions, giving me a strong understanding of what great looks like at every level. I'm known for my high standards, calm approach, and the way I coach people to grow in confidence. I take pride in being reliable, consistent, and someone others can depend on.

Retail Compliance Auditor at Superdrug (Present)

Covering 3 regions

• Carry out compliance audits across multiple stores, helping teams understand expectations and improve standards.
• Work closely with Area Managers and Store Managers to fix issues and strengthen consistency.
• Coach store teams in a supportive, practical way that builds confidence and capability.
• Spot trends and risks across regions and share insights that help improve performance.
• Maintain a calm, professional presence when dealing with challenging situations or underperforming stores.

Store Manager – Top 100 Store at Superdrug (2019-01 – 2025-01)

• Managed a high‑volume store with a strong focus on standards, people, and customer experience.
• Regularly hosted CEO and senior leadership visits, always ensuring the store was ready to impress.
• Built a team culture based on trust, accountability, and clear communication.
• Supported colleagues through coaching, honest feedback, and leading by example.
• Took ownership of stock control, loss prevention, and compliance, keeping the store running smoothly day‑to‑day

GCSE – Drapers Academy (2010-01 – 2015-01)