Marketing & Administration Assistant - Visual Communications - Farnborough
(2015-03 - 2017-02)
- Supported the Managing Director and design team with marketing activities and strategies designed to increase enquiries from new and existing customers.
- Planned and delivered email and direct-mail campaigns, industry magazine advertising and social media activity.
- Researched and implemented a new CRM system, streamlining job files previously managed on paper.
- Built prospect lists and supported future business strategy and business development planning.
Manager - Forever Living MLM - From Home
(2012-09 - 2015-01)
- Built and managed a successful home-based business, progressing to Manager level.
- Managed and motivated a team of 25 members and presented business information to audiences of up to 150 people.
- Trained team members on new and existing products and shared successful product case studies.
- Used social media to market products, developed client relationships and managed a CRM database.
Product Marketing Executive - IHS - Bracknell
(2006-11 - 2010-06)
- Managed marketing activity for three online subscription services, including a construction regulations and standards service covering the UK, Ireland and Middle East.
- Planned and delivered direct-marketing campaigns to generate leads for the sales team and reported campaign performance against sales targets.
- Worked with external agencies on major direct-mail campaigns targeting the Top 100 prospects.
- Monitored weekly and monthly sales leads and prepared reports for the VP.
- Managed communications with product managers, IT support teams, joint-venture partners and strategic alliances.
- Supported SEO, online content, customer communications, partner publications and internal communications.
- Maintained online branding, literature and links, supported the sales team with marketing updates and monitored budgets.
- Generated 1,328 prospects resulting in £1,213,426 worth of new business.
- Increased renewals from 83% to 97%.
B2B Marketing & Operations Executive - Eli Lilly & Co - Basingstoke
(2005-09 - 2006-11)
- Provided marketing and operational support within the B2B team, including brand materials, market research, budgets, conferences and exhibitions.
- Coordinated a team rebrand, including the logo, colours, marketing materials and B2B exhibition stand.
- Supported market research with an external agency and organised B2B attendance at conferences and exhibitions.
- Managed customer interest and course roll-outs, coordinating materials and feedback.
- Organised quarterly NHS into Lilly forums focused on current industry topics.
B2B Sales & Marketing Business Unit Administrator - Eli Lilly & Co - Basingstoke
(2004-08 - 2005-09)
- Provided administrative support to three managers and 40 sales staff.
- Organised quarterly national sales meetings, meetings, travel and hotels, exhibitions and magazine advertising.
- Tracked sales data, processed payments and updated the external website and internal intranet.
- Managed materials through a complex internal approval system.
Change Control Assistant - Eli Lilly & Co - Basingstoke
(2004-03 - 2004-07)
- Worked within the Global Infrastructure Department, supporting change-control activity using Excel and Access.
- Generated change requests, maintained team information and coordinated server re-patching outage times with operations and platform owners.
Telesales / Administration Assistant - Visual Communications - Farnborough
(2003-07 - 2003-11)
Bar Attendant - The Square Bar
(2003-07 - 2003-11)
Sales Assistant - Next PLC - Camberley
(1998-07 - 2001-10)
AA (Automobiles Association) - Farnborough
(2003-09)
Reuters - London
(1998-07)
