Rebecca Hoskin

Experienced Office Manager and Practice Manager with 24 years in the dental industry and administrative roles. Skilled in staff management, practice operations, compliance, and customer relations. Recently made redundant from Crush Design and Creative Marketing Ltd. Seeking new opportunities to apply extensive management, organizational and customer service expertise.

Office Manager - Crush Design and Creative Marketing Ltd

(2022-10 - 2026-07)

Made redundant July 2026.

• Sage – Basic writing quotes and send invoices to clients and suppliers
• Project managing design jobs through live systems called Monday.com and Wrike.com
• Sourcing merchandise for clients from suppliers for events and writing quotes
• Familiar with Google Mail, sheets, documents and slides
• General daily admin duties for the owner and looking after the staff needs and their holidays

Practice Manager - Dental Partners Group - Crystal Peaks Dental Centre and Broomhill, Taptonville, Sheffield

(2009-01 - 2021-12)

Progressed from Receptionist to Senior Receptionist to Assistant Manager before attaining Practice Manager role in 2009. Managed up to 3 dental practices (2 fully Private and 1 NHS) for David Ward in Dronfield until May 2013. Set up from scratch 2 of the 3 practices: NHS practice in July 2010 and Sheffield Private practice in November 2010.

Responsible for staff training, development and CPD. Employed with Dental Partners company/group from October 2018 until January 2021 when transitioned to Receptionist/Admin assistant role.

• Managed multiple dental practices including private and NHS practices
• Set up 2 practices from scratch
• Responsible for in-house training, development and CPD for all staff
• Provided staff with feedback, support and guidance in attaining required level of competence
• CQC Essential requirements and Dental outcomes
• NHS IG Governance
• General Clinical Governance/Best practice
• DP CQC auditing tool
• BDA Good practice
• Staff Training and Staff Appraisal
• Stock Monitoring, Ordering, budgeting
• Supplier Ordering & Liaison
• Daily Practice Opening procedure tasks
• Building Security & Maintenance
• Mail Sorting
• P&L management
• Various Weekly reporting
• Cash handling and reporting, banking of monies
• Internal Audit Champion for the area
• SOE Champion for the area
• Lead Reception Trainer

Receptionist/Admin Assistant - Dental Partners Group - Broomhill, Taptonville, Sheffield

(2021-01 - 2022-09)

Fully qualified registered dental nurse with Radiography qualification.

Trainee Dental Nurse - Dental practice in Chesterfield - Chesterfield

(2002-01 - 2004-12)

Career change from catering industry. Trained to become fully qualified dental nurse.

Chef and Catering Team Leader - Various catering establishments - UK and Channel Islands

(1988-01 - 2002-01)

Fully Qualified Chef with additional courses. Worked throughout the UK and several years within the Channel Islands. Upon return to UK, worked at The Peacock at Cutthorpe, the Trout Inn at Barlow, and Upstairs Cafe in Bakewell.

• Kitchen duties
• Dealing with staff/catering team management
• Front of house liaisons
• Responsible for weekly ordering for busy hotel restaurant
• Stock control/security
• Incoming order checking on a day-to-day basis from various produce suppliers
• Training, supervising and evaluation of new staff

Student - Catering college

(1986-01 - 1988-01)

2-year catering course

• City and Guilds qualifications

Diploma - Catering - Catering College (1986-01 - 1988-01)