Rebecca Houston

I have extensive experience working in different industries, and have gained excellent customer service, cleaning and hospitality skills along with good knowledge and understanding of health and safety policies including COSHH and moving and handling procedures. I am a hard worker who enjoys working as part of a team and communicate well with colleagues. I take pride in my work and take satisfaction from completing all work schedules in a timely and satisfactory manner.

I have experience in documenting duties and using checklists to ensure deadlines are met on time. I have completed online courses in Health and safety Procedures and food hygiene which has been invaluable to the understanding of keeping good hygiene standards to a high level. I have worked in the oil industry previously in 12 hr shift patterns on a 3 week/off basis which displays that I have the mental and physical capabilities to thrive in a demanding environment.

Warehouse Operative - Staffzilla - Prestwick Airport

(2026-05)

• Remove net from air cargo crates
• Open boxes and place the parcels onto belts with correct manual handling
• Pick up any loose parcels and place on correct belts
• Sort Royal Mail parcels and ensure they are placed into the correct yorks
• Scan parcels
• Ensure empty cardboard and plastic is placed in correct machines for recycling
• Maintain warehouse cleanliness and a safe working environment

Home Shopper - Asda

(2022-12 - 2026-05)

• Click and Collect, dealing with customers click and collect shopping. Taking phone orders and handling complaints.
• Scanning the loads for delivery vans
• Heavy lifting of totes off trollies and organise for the vans
• Picking shopping for online customers
• Work to deadlines to ensure timely delivery of shopping to customers
• Assisting customers on the shop floor with general queries
• Ensuring all shopping picked is in date and good quality
• Pick substitutes when items not in stock
• Re-stocking shelves

Steward/Housekeeper - Sodexo Ltd - Sella Ness Lodge Shetland

(2021-05 - 2022-07)

• Cleaning guest bedrooms, change bed linen and towels
• Clean toilet, sink, shower and mirrors
• Clean amenities areas, mop and sweep floors
• Clean cafeteria area, clean servery units
• Assist chef in cafeteria with veg prep, serve food, clear tables
• Assist in hotel shop, serve customers, use till and re-stock shelves
• Assist in bar area, serving drinks, washing glasses and using till

Domestic Assistant - NHS Argyll and Bute

(2021-02 - 2021-05)

• Clean all areas of mass vaccination centres to ensure safe place for patients to be vaccinated against Covid 19.
• Sanitise chairs and patient area after each use
• Clean toilets and kitchen areas
• Deep clean wards in the hospital for patient admission to clinical standards

Housekeeper and Waitress - Horizon Hotel and The Savoy Park Hotel

(2020-06 - 2021-01)

• Cleaned guest rooms, including sweeping, mopping and vacuuming
• Made beds and changed bed linen
• Cleaned and returned vacant rooms to occupant ready status
• Maintained hotel lounges and back of house areas
• Assisted in restaurant as waitress during meal times serving food and drinks to guests
• Clearing and setting tables in restaurant

Offshore Steward - Entier Ltd

(2018-09 - 2020-05)

• Inspected and cleaned living quarters
• Laundry
• Mopped decks and floors in living areas
• Sanitised surfaces and scrubbed walls
• Changed bedding and made beds
• Reported any issues to supervisor
• Assisted chefs in galley with veg prep
• Followed all offshore safety protocols and procedures
• Documented completed duties using checklists
• Completed online induction programmes and health and safety courses

Admin Assistant - THPCA Ltd - Accountancy Office Glasgow

(2016-05 - 2018-08)

• Answering telephone in a polite manner and redirecting calls to appropriate staff member
• Summarising clients books for the accountants using Excel spreadsheets
• Filing
• Providing a warm welcome for clients

Waitress - Fairfield House Hotel

(2015-08 - 2016-05)

• Serving dishes to customers at tables
• Serving drinks from the bar to customers
• Answer guests queries in a polite and helpful manner
• Clearing cutlery and dishes away from tables and relaying and setting tables for the next guests
• Cleaning, buffering, hoovering, sweeping and washing floors in dining and kitchen area
• Maintaining cleanliness of all catering equipment
• Ensuring adequate cutlery and crockery are available throughout service times

National Certificate - Health and Social Care - Ayrshire College (2014-09 - 2015-06)

Higher - English - Eastwood High School (2010-08 - 2014-06)

Intermediate 2 - English, Mathematics, History, French, Music, Biology, Admin - Eastwood High School (2010-08 - 2014-06)