Rebecca Solanke

Social flexible adaptable

Customer service, Priceworth UK 2019-2020

• Filing and organizing paperwork as it relates to organization
• Carrying out general office administration
• Answering customer queries over the phone and email 
• Answering incoming phone calls
• Fulfilling customer requests
• Providing customer suppo
• Using computer systems to record conversation details
• Updating customer records
• Handling service issues
• Acting as the first point of contact for many customers
• Resolving technical problems
• Ensuring the maximum value from existing and new customers
• Speaking to internal teams and answering employee questions
• Cancelling services and processing refunds for customers

Diploma in Business Studies, University of Arden, London

LLB Law (Hons), University of Luton, Bedfordshire, Luton