Rebecca Vella

I am an adaptable and proactive operations professional with over 10 years’ experience supporting small businesses across operations, administration, marketing and business support. I enjoy improving processes, solving problems and providing reliable support that helps organisations run efficiently. Having worked closely with founders and small teams, I am comfortable taking ownership of a wide range of responsibilities, managing competing priorities and building strong working relationships.

I combine a strong operational mindset with creativity, attention to detail and a genuine enjoyment of helping businesses grow and run smoothly.

Operations & Business Support Manager at Sanya Wellness Centre (2016 – 2026)

• Oversaw the day-to-day operations of the business, supporting a team of 10 employees and ensuring the smooth running of multiple business functions.
• Identified and implemented process improvements to streamline workflows and improve operational efficiency.
• Implemented, managed and optimised key business systems, becoming the go-to person for the reporting, booking, accounting and website platforms.
• Managed payroll, HR administration, employee onboarding and offboarding.
• Provided bookkeeping and accounting support including financial record management, VAT support and supplier liaison.
• Built and maintained strong relationships with suppliers, contractors and service providers, coordinating operational requirements.
• Managed customer and membership enquiries, coordinating membership renewals, maintaining accurate records and ensuring a high standard of service.
• Maintained and updated the company website while supporting the ongoing management of digital platforms.
• Planned and delivered marketing campaigns, promotional activities and business communications across multiple channels.
• Coordinated workshops and events, managing bookings, logistics, communications and supplier coordination.

Administration & Content at A Life I Choose by Emma Hogg (2024 – Present)

Freelance

• Providing business support to an independent psychotherapist and coach
• Managing client communications and responding to client enquiries.
• Supporting programme delivery, workshops and day-to-day administration.
• Creating newsletters, social media content and digital resources.
• Creating workbooks, presentations and client materials.
• Updating website content and maintaining online resources.
• Tracking payments, issuing invoices and supporting business administration.

Personal Assistant at Burlo Fleri-Soler & Associates (2014 – 2016)

• Managed client administration from initial application through to completion, maintaining accurate records and liaising with external organisations.

Marketing Executive at JFC Trading Ltd for ooii.com.mt (2010 – 2014)

• Supported digital and traditional marketing campaigns.
• Worked closely with design, project management and customer support.
• Assisted with customer engagement and business development initiatives.

B.Communications with Psychology – University of Malta (2007 – 2010)