Red Jones

PROFESSIONAL SUMMARY

Resourceful and Proactive Team Member with proven history of reliability and excellent work. Dedicated to quality assurance and maximizing daily progress. Highly adaptable; focused on guest satisfaction and team productivity.

Night Auditor

Evergreen Resort | Cadillac, MI

Front Desk Clerk

Evergreen Resort | Cadillac, MI

Front Desk Receptionist

SFA School of Fine Arts | Nacogdoches, TX

February 2023 to Present

Amazon Flex Driver

Amazon Flex

Cashier

Burger King | Nacogdoches, TX

November 2023 to May 2024

Assistant Manager in Training

Natural Pawz | Kingwood, TX

June 2022 to August 2022

• Handled bank deposits and cashouts.
• Keyholder.
• Helped guests navigate the store, complete sales, and process returns.
• Resolved guest concerns using strong communication and conflict management skills.
• Located items for guests by checking sister stores and online options.
• Maintained a calm demeanor and managed issues professionally and according to company standards.
• Processed credit card payments and accurately handled cash.
• Accomplished multiple tasks in a fast-paced environment.

Sales Associate (Seasonal)

Vans

July 2021 to September 2021

• Helped guests navigate store, complete sales and process returns.
• Resolved guest concerns using strong communication and conflict management skills.
• Located items for guests by checking sister stores and online options.
• Maintained a calm demeanor and managed issues professionally and according to company standards.
• Met or exceeded individual sales goals and key performance indicators.
• Demonstrated selling experience in a fast-paced, service-oriented retail setting.
• Processed credit card payments and accurately handled cash.
• Accomplished multiple tasks in a fast-paced environment.

Sanitation Team Member

Inspire Church

May 2020 to July 2021

• Contributed to team success by completing jobs quickly and accurately.
• Sought out ways to go above and beyond job requirements.
• Attended to guests in a swift, effective, and orderly fashion; providing them with any and all service needed.
• Learned all required tasks quickly to maximize performance.
• Maintained a productive, efficient approach to all tasks.
• Adapted plans and adjusted equipment to maintain high standards of functionality and safety.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Worked with different stations to provide optimal coverage and meet production goals.
• Developed strong cooperative relationships with coworkers, managers, and guests.
• Resolved issues quickly to maintain productivity goals.
• Answered phones and scheduled appointments in a timely manner.
• Assisted HR with organizing and filing.

Theatre Education (Bachelor's degree)

Stephen F Austin State University | Nacogdoches, TX

August 2022 to Present

Drama (Associate of Arts)

Lone Star College System | Kingwood, TX

January 2021 to May 2022

Upper secondary education

High school diploma

Family Christian Academy | Houston, TX

Some college