Reece Hickingbotham

Experienced retail professional with over 10 years of management and sales experience. Skilled in store operations, team leadership, customer service excellence, and achieving sales targets in competitive retail environments. Known for strong work ethic, reliability, and the ability to run a store independently while maintaining high operational standards. Motivated to continue developing professionally and bring strong leadership and customer-focused service to new opportunities.

Sales Manager - Newland Bedding Centre Limited - Hull

(2019-01 - 2026-03)

• Managed day-to-day store operations independently including opening and closing procedures.
• Processed customer orders accurately while maintaining high levels of customer service.
• Handled invoicing, payments, delivery coordination, and administrative tasks.
• Managed stock control and assisted with banking and financial procedures.
• Ensured smooth store operations while maintaining organised documentation and processes.

Cocktail Bartender - Coopers Arms Bar & Restaurant - Spain

(2018-06 - 2018-09)

• Prepared cocktails and beverages using a wide range of ingredients and techniques.
• Provided attentive customer service in a busy hospitality environment.
• Maintained high attention to detail while preparing drinks to specification.
• Supported kitchen operations including pot washing and maintaining cleanliness standards.

Assistant Manager - Smiths Fashion & David Jason - Scunthorpe

(2017-05 - 2018-04)

• Supervised a team of 4 sales associates and delegated daily responsibilities.
• Organised store deliveries and ensured stock was correctly displayed and priced.
• Managed cash handling procedures including tills and bank deposits.
• Resolved complex customer service issues and supported sales staff.

Assistant Manager - Topgrade Sportswear Ltd - Hull

(2014-10 - 2017-03)

• Promoted from Sales Associate to Assistant Manager within 3 months.
• Managed a team of 7 sales associates and scheduled staff duties.
• Handled banking procedures and monitored store cash flow.
• Planned budgets, authorised payments and processed merchandise returns.
• Reported store performance and staffing issues to the district manager.

Sports Coach - Hull City Tigers Sport & Education Trust

(2012-07 - 2013-07)

• Coached children aged 2–15 across schools and community programmes.
• Organised sports activities, stadium tours and children's events.
• Assisted with administrative duties and sports education programmes.
• Helped run annual holiday soccer camps.

Sales Assistant - British Home Stores

(2011-08 - 2012-01)

• Delivered excellent customer service to encourage repeat business.
• Assisted with stock deliveries and merchandising displays.
• Handled cash transactions and maintained organised shop displays.

National Diploma in Sport Level 3 - Sport - Hull College Sports – KC Stadium

GCSE - English - Kelvin Hall School (2004 - 2009)

GCSE - Maths - Kelvin Hall School (2004 - 2009)

GCSE - Science - Kelvin Hall School (2004 - 2009)

GCSE - French - Kelvin Hall School (2004 - 2009)

BTEC Sport Level 3 - Sport - Kelvin Hall School (2004 - 2009)