Reece Killyleagh

Mature and hard working uni student seeking a part-time or full time job. I am enthusiastic, with an appetite for hard work and a team player mindset gained through previous work experience.

McDonalds Crew Trainer

McDonald's - Belfast April 2023 to Present

• As a crew trainer I have provided hands-on training to new crew members, ensuring they quickly became proficient in their roles. I demonstrated strong leadership skills by leading shifts and effectively delegating tasks. I conducted training sessions on customer service, food safety, and operational procedures. I collaborated with management to improve training materials and enhance the onboarding process and Coached and mentored crew members to improve their performance and advance their skills. As a crew trainer I assist in resolving customer concerns and complaints, maintaining a high level of customer satisfaction. I have managed inventory levels and restocked supplies to ensure smooth operations during busy shifts.

Crew Member

McDonald's - Belfast October 2021 to April 2023

• As a crew member at McDonald’s I demonstrated excellent customer service skills by taking and fulfilling orders efficiently. I had collaborated with a diverse team to ensure a smooth and efficient operation during busy shifts which helped me build on my teamwork skills. In McDonald’s I Maintained cleanliness and hygiene standards in accordance with company policies.I was trusted with handling cash transactions accurately and responsibly.

Barback

BEECHLAWN HOUSE HOTEL - Belfast April 2021 to September 2021

In this job I had to prep and set up and also clean any event I was working weddings, christenings ETC, wash and take out glasses and put them in there correct places, restock all the alcohol and soft drinks, restock the ice, establish clear communication with the bartender to being able to work in tandem with them, and bring drinks to costumers tables and make sure that they where happ

I am currently a Full time university student

I have 8 GCSES including maths and English

I also have 3 A-levels