Reem Abdullah

Professional and customer-focused guest service experienced in guest services within the hospitality sector. Skilled in providing exceptional customer support, handling inquiries, and assisting to ensure a positive experience. Seeking a role in guest services, reception or administrative support within a hotel or office environment.

Guest Service Centre Agent at Dallah Taibah Hotel (2024-12 – 2025-09)

• Provided front desk support and assisted guests with inquiries
• Handled hotel reservations and booking requests
• Answered phone calls and responded to guest needs professionally
• Processed payments and maintained accurate records
• Supported duty manager and administrative daily operations

Passenger Service Officer at Saudi Ground Service Company (2024-06 – 2024-07)

• Customer Service delivered in a fast-paced environment
• Processed passenger documentation and check-in procedures
• Worked closely with teams to ensure smooth operations

Sales Representative at Pull & Bear (2024-03 – 2024-04)

• Provided excellent customer service
• Assisted customers and handled sales transactions
• Managed stock and maintained store organisation

Administrative Assistant at Al Hurra Eastern Primary Care Clinic (2019)

• Managed records and documentation
• Handled calls and administrative tasks
• Provided general office support

Diploma in IT – TVTC (2019)

IELTS Academic in English proficiency – IELTS (2024)