Renate Vries

A highly skilled professional with expertise in problem-solving, communication, and quality assurance. Demonstrates a fundamental proficiency in SketchUp Pro and PhotoShop, with a strong foundation in interior design concepts. Multilingual abilities enhance collaboration in diverse environments.

Committed to delivering exceptional results under pressure while continuously expanding knowledge in design and technology. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion, attention to detail and organizational skills.

SketchUp drafting and design at Michael Burton Carpentry (2025-03 – Present)

Producing detailed drawings by carefully interpreting carpentry sketches and creating 3D visualisations.

• Producing detailed drawings by carefully interpreting carpentry sketches.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Created 3D visualisations using SketchUp for clearer client understanding.
• Produced 3D models using SketchUp to create realistic visuals of proposed spaces.
• Created visualisations using SketchUp, enhanced presentation effectiveness.
• Prepared presentations for clients using SketchUp, enhancing communication of design ideas.

Sales and customer service representative at Sparkle Carpet Cleaning (2024-12 – 2025-11)

Managing sales operations and customer service while maintaining high standards of professionalism.

• Ensured smooth running of operations with timely preparation of reports.
• Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
• Updated and maintained contact database, simplifying the process of reaching out to clients.
• Enhanced productivity through effective coordination of tasks.
• Improved customer service by managing appointment schedules effectively.
• Maintained high standards of professionalism whilst interacting with customers.
• Managed daily sales operations to achieve business objectives.
• Collaborated with the team to meet monthly sales targets.
• Established strong relationships with customers, enhancing brand loyalty.
• Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
• Responded promptly to customer questions to improve customer loyalty and satisfaction.
• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Supported team by demonstrating respect and willingness to help.
• Offered friendly, efficient customer service and handled challenging situations with ease.

Assistant surveyor at Kent Griffith Design (2022-02 – Present)

Providing customer service and using problem-solving skills to resolve challenges.

• Provided customer service, delivering high levels of satisfaction.
• Used problem-solving skills to resolve challenges and prioritise workload.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Improved efficiency and productivity by acquiring new skills.

Photographer at Freelance (2014-11 – Present)

Professional photography services including portrait, landscape and commercial shoots with photo editing expertise.

• Identified suitable locations for outdoor shoots enhancing overall visual effect.
• Collaborated with clients to understand their vision for resulting in personalised photo shoots.
• Edited photos using software like Adobe Photoshop ensuring delivery of best possible prints for clients.
• Streamlined workflow by maintaining and organising equipment effectively.
• Developed expertise in different types of photography, including portrait and landscape.
• Created strong rapport with clients during photo shoots, helping to capture individual personality in each image.
• Demonstrated professionalism in dealing with clients to achieve customer satisfaction.
• Took portraits of individuals, families and groups at interior and exterior locations.
• Composed pictures with creative and technical eye for detail.
• Used digital editing techniques and Adobe Photoshop to improve colour, composition and intensity of images.

Shop floor assistant at Design Vintage (2021-01 – 2021-10)

Retail operations including customer service, merchandising and till management.

• Responded professionally to customer complaints; resolved issues amicably.
• Improved store layout based on customer behaviour and preferences.
• Assisted customers with product selection for enhanced shopping experience.
• Conducted regular price checks to ensure accuracy at point-of-sale.
• Managed till operations efficiently with minimal errors.
• Organised product displays attractively, enhancing store aesthetics.
• Created welcoming atmosphere by greeting customers warmly upon arrival.
• Processed returns and exchanges to maintain high level of customer service.
• Stocked shelves neatly and accurately, maintaining visual standards of shop floor.
• Executed merchandising tasks quickly, minimising disruption during peak hours.
• Ensured customer satisfaction by providing excellent service on shop floor.
• Maintained clean and organised store environment for improved shopping experience.

Dental hygienist at Several dental offices (1999-10 – 2020-11)

Comprehensive dental hygiene care including patient preparation, preventative measures, and patient education.

• Prepared patients for dental surgery, reducing anxiety and discomfort.
• Implemented preventative measures to reduce risk of oral disease.
• Administered local anaesthetics to ensure comfortable treatments.
• Worked as an integral part of the dental team, optimising service delivery.
• Collaborated with dentists to create treatment plans for optimal results.
• Managed office administration tasks, fostering a well-organised environment.
• Identified signs of gum disease by conducting detailed inspections.
• Educated patients on dental hygiene practices, enhancing their overall health.
• Offered dietary advice linked to oral health, boosting client's well-being.
• Maintained sterilised instruments for safe and effective patient care.
• Assisted in the diagnosis of oral diseases for improved patient health.
• Conducted X-rays to detect hidden dental issues.
• Served a diverse range of patients, promoting inclusivity in dental healthcare.
• Contributed to the maintenance of accurate records, ensuring efficient patient management.
• Engaged with children and anxious patients using calm and friendly manner.
• Kept accurate dental records and upheld patient confidentiality.
• Cared for patients recovering from major surgery and orthodontic treatments.
• Improved and developed dental knowledge and techniques through continuing education courses and seminars.
• Treated peri-implant tissues and maintained implants.
• Improved clients' oral health through targeted hygiene advice.

Course in Interior Design – Interior Design LOI (Leidsche Onderwijsinstellingen) (2024-03 – 2026-03)

Diploma of Higher Education in Dental hygiene – Hogeschool van Utrecht (1995-09 – 1999-01)

Senior Secondary Education (HAVO) in Dutch, English, German, French, Biology, Mathematics – RSG (RijksScholenGemeenschap) (1990-09 – 1995-06)