Teacher - Cherry Stars Performing Company
(2018-07)
- Greeting the children and their parents before the class
- Guiding the children to their classes as well as finding out about their week and generally keeping them entertained and building energy for the class
- Assist with demonstrating the warm ups and helping the kids do it themselves
- Support children with lines for scripts and song lyrics
- Helping the children during break times with activities, lunch and replenishment
- Continuously encouraging the children with learning task throughout the day
- Escorting them back to their parents after the last class
Steward - Headline Security, Canary Wharf and East Winter Gardens - Canary Wharf and East Winter Gardens
(2021-07 - 2023-07)
- Greet customers at desk
- Usher guests into events
- Secure the locations during events
- Attend safety meetings and stay at safety points given
- Online first aid training
- Check the event spaces at the end of events, cleaning or packing up anything necessary
- Answer and attend to any queries that customers may have
- Set up activities before customer arrival and clean up after they have left
- Explain the rules of the activities and inform customers of safety rules in the area
- Keep a close eye on crowds, crowd control whenever necessary
- Promote future events
- Keeping sure the exits and entrances are easily accessible during festivals
Waitress/Runner - Ting Restaurant, The Shard - The Shard
(2021-07 - 2021-09)
- Prepare tables for guest arrivals
- Prepare napkins, table covers and steam clean glasses and cutlery
- Deliver food and drinks to customers at a fast pace
- Answer any enquiries customers may have
- Hand out Canapes during events
- Remove any empty plates, and refill any empty glasses
Waitress - Adolphus Hotel Agency Group
(2020-01 - 2020-04)
- Attending the briefing meetings (health and safety requirements)
- Handling glassware
- Taking orders
- Preparing tables before customer arrival and cleaning after they have left
- Escorting customers to their designated tables
- Watch over all tables at all times to answer any questions that customers may have
- Moving and handling food and drink to and from the kitchen
Steward - The Brit School
(2016-10 - 2020-03)
- Attending the briefing meetings (health and safety requirements)
- Making sure the theatre is neat and tidy both prior to and after a performance
- Selling extra tickets handling cash answering any queries or questions that people may have selling programmes or refreshments
- Checking tickets for dates, times and performance names
- Escorting customers to their designated chairs
- Give fast and efficient service to latecomers
Customer Service & Party Host - Hollywood Bowl Group Lane
(2018-04 - 2018-09)
- Prepare the lanes prior to the parties arrival by setting up decoration and replenishment
- Introduce myself as the host and escort for the designated lane
- Sense check the accurate number of attendees per lane and ensure adult supervision for under 18's
- Relay step by step rules to all party attendees to ensure attendees safety
- General customer service duties, taking food orders, serving and general customer care
- Clean up every lane before and after customers have played a game
- Offer food and drinks at the lanes or at the diner take food and drink orders on I-reader and handle cash belt
- Watch over all lanes at all times to answer any questions that customers may have
- Retrieve any stuck balls and pins and if this is not possible alert the technician team
- Knowing emergency protocol in case of an emergency such as evacuation
