Rengin Eylül

Customer-focused professional with experience in customer service and problem-solving. Creates welcoming environments and ensures smooth dining experiences while managing high-pressure situations. Committed to delivering exceptional service that enhances team success and leaves a lasting impression.

Barista at The Viking grill (2024-08 – Present)

• Managed customer interactions for two years, assessing needs, processing payments, and preparing drinks and desserts.
• Assisted kitchen staff during busy periods by serving food and preparing dishes, ensuring timely service and customer satisfaction.
• Developed strong communication skills by addressing customer inquiries and resolving issues related to food and service.
• Assisted with opening and closing procedures in the coffee shop, ensuring all equipment was cleaned thoroughly.

Waitress at cafe on the corner (2021-03 – 2022-06)

I was responsible for serving the food, taking orders and talking with customers. I was in the cafe from opening until Closing times.

• In saturday and Sunday I was working in the upstairs usually for the big group tables around 8-9 people. I built my communication skills and also learned how to manage stressful situations.
• Developed health and safety procedures to reduce food-related risks, ensuring customer safety.

A-Levels in Chemistry, Maths, Biology – Liverpool college (2024-01 – 2026-01)

GCSEs in General – Halewood high school (2020-01 – 2023-01)