Renoy Parkinson

Enthusiastic and customer-focused hospitality professional with hands-on experience in fast-paced bar and food environments. Passionate about hospitality culture and continuously developing managerial knowledge through independent online training. Skilled in delivering high-quality customer service, upselling products, and creating a welcoming atmosphere.

Known for strong organisation, teamwork, and the ability to perform under pressure. Long-term ambition to open a coffee shop, with a proactive approach to learning every aspect of the industry from the ground up.

Site Supervisor - Gootopia Slime Workshop

(2025-04)

A hands-on, customer-facing role leading interactive workshops and ensuring smooth daily operations in a fast-paced environment.

• Managed sessions of up to 28 children, ensuring safety and engagement
• Delivered interactive presentations while confidently upselling products to customers
• Organised stock control and handled ordering to maintain efficient operations
• Trained new staff and supported team development
• Managed rotas using RotaCloud, ensuring adequate staffing levels
• Formulated entertainment plans

Bartender & Chef - Doghouse Bar & Bagel

(2023-07 - 2024-11)

Worked in a high-volume bar and kitchen environment delivering food and drinks efficiently while maintaining quality.

• Maintained a well-organised bar setup for fast and efficient service
• Prepared drinks and food to a consistent standard under pressure
• Handled customer payments and balanced tills accurately
• Delivered excellent customer service in a busy environment
• Maintained high standards of food hygiene and allergen awareness/cross contamination
• Lead the preparation of dishes to a high standard, taking pride in presentation, quality of food and customer satisfaction

Supervisor & Social Media Manager - Crowd of Favours

(2021-03 - 2023-05)

Supervisory role combining team leadership with customer service and brand promotion.

• Resolved customer complaints professionally, improving customer satisfaction
• Acted as liaison between management and staff
• Managed KPIs and supported operational efficiency
• Helped maintain a positive, team-focused working environment
• Supported social media activity to promote the venue

BA - Film & Television - University of Bradford

Television & Film - Leeds City College