Cluster M&E & Groups Executive - Clermont hotel Group - London, UK
(2025-10)
- Contributed to 10–15% growth in M&E and group revenue through strategic client engagement and tailored event solutions
- Planned and executed 15–20 high-value events, ranging from executive meetings to large-scale conferences and luxury gatherings (50–200+ guests)
- Managed the full end-to-end event lifecycle with precision, ensuring seamless client experiences and brand-aligned delivery
- Planned events meticulously, contributing to a ~10% increase in secured bookings through close collaboration with sales and operations teams
Meetings and Events Associate - Clermont hotel Group - London, UK
(2024-03 - 2025-09)
- Implemented GDPR-compliant protocols for guest information management, reducing data security risks by 25% and ensuring full regulatory compliance
- Resolved 95% of guest inquiries within the first interaction by coordinating with internal departments, increasing customer satisfaction scores by 20%
- Managed the setup and logistics of 30+ corporate meetings and events per month, optimizing space utilization and ensuring 100% on-time readiness
Sales Assistant - Select Fashion - London, UK
(2023-11 - 2024-02)
- Increased average transaction value by 15% through personalized customer assistance and upselling complementary products
- Achieved a 98% customer satisfaction score by delivering tailored recommendations and proactive service
- Resolved 90% of customer complaints on the first attempt, reducing escalations and improving brand loyalty
Business development Intern - Drogo Drones - Hyderabad, India
(2022-01 - 2022-03)
- Developed a business expansion strategy that identified untapped markets, leading to a 10% increase in potential client acquisition
- Designed customized business solutions that streamlined operational workflows, reducing project turnaround time by 20%
- Generated 15+ high-quality leads through market research and personalized outreach, increasing sales conversion rates by 12%
- Analyzed market trends and competitor strategies, providing insights that shaped a new pricing model, boosting revenue by 8%
