Rezwana Misbah
Dental Nurse aspiring to become Dental Hygienist
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About
Highly motivated and compassionate Dental Nurse with over 10 years of experience in the dental profession. Extremely passionate about healthcare and delivering high-quality patient-centred care. Having developed extensive clinical knowledge and strong communication skills throughout career, now aspiring to become a Dental Hygienist with a particular interest in promoting oral health, preventative care and patient education.
Experience
Dental Nurse - De-ientes Bedford - Bedford
(2025-07)
Insurance Advisor - Sensee - Remote
(2021-11 - 2025-06)
- Handled a high volume of inbound telephone calls, providing professional and efficient customer service while meeting performance and productivity targets
- Generated insurance quotations and compared coverage options to provide cost-effective solutions
- Assessed customer needs and recommended suitable insurance products to meet individual needs
- Processed new policy applications, renewals, amendments and cancellations accurately
- Explained policy terms, exclusions and claims procedures in a clear and compliant manner
- Built rapport with customers over the phone to improve retention and customer satisfaction
- Resolved customer enquiries and complaints through effective telephone communication
- Met call quality, productivity and compliance standards while working remotely
Dental Nurse - Bedford Specialist Orthodontic Practice - Bedford
(2021-02 - 2021-10)
Dental Nurse - Ampthill Dental Practice - Ampthill, Beds
(2018-08 - 2021-02)
Dental Nurse - Kimbolton Dental - Bedford
(2015-07 - 2018-08)
Dental Nurse - Locum Dental Nurse - Surrounding areas
(2015-03 - 2015-07)
Dental Nurse - Abbey Dental - Barking, Essex
(2015-10 - 2015-02)
- Following infection control policy and carrying out duties in accordance to best practice
- Assisting the dentist at the chairside
- Reception duties; filing, answering telephones and booking appointments
- Liaising with other departments and organisations regarding patients if clinically necessary strictly following data protection policies
- Stock management i.e. dealing with stock count and ordering when low of stock
- Reporting to the manager of occurrences of any accidents or injuries or any potential risks or hazards as well as events of any emergencies
- Supervising new trainees and going through induction with them
- Doing log checks for the decontamination room and for each surgeries
- Carrying out spot checks for each surgeries
DLR Steward - Carlisle Events (DLR)
(2012-07 - 2012-08)
Crowd Controlling for the London Olympics
- Awareness of public safety
- Act in case of emergency
- Advise and guide passengers
Sales Advisor - Barratts Shoes - Oxford Street
(2008-03 - 2011-02)
- Serve and advise customers
- Help customers to find the goods they want
- Advise on the availability of stock and any special promotions
- Give information on products and prices
- Stack shelves and to make sure goods are attractively displayed
- Arrange customer orders
Junior Assistant - Neon Graphics - Walthamstow
(2008-03 - 2008-03)
Voluntary work
- Helped design a school prospectus
- Being creative and innovative designing leaflets and flyers
Nursery Assistant - Little Green Man Nursery - Leytonstone
(2007-06 - 2007-06)
2 weeks placement
- Responsibility for the care of infants on a daily basis
- Following health and safety procedures provided by the nursery
- Maintaining high standards of hygiene and cleanliness
- Preparing and serving meals safely and efficiently
- Understanding the needs of each individual infant and providing help and support in accordance to the child
- Helping in organising daily activities to help develop their learning and social skills
Education
City & Guilds Certificate Level 3 - Diploma in Dental Nursing - Tempdent (2012-10)
City & Guilds Certificate Level 2 - Preparing to Work in Adult Social Care - Waltham Forest College (2012-05 - 2012-07)
A Levels - Leyton Sixth Form College (2009-01 - 2011-01)
AS Levels - Leyton Sixth Form College (2009-01 - 2011-01)
GCSEs - Walthamstow Academy (2002-01 - 2007-01)
