Rhia Smith

I am versatile and proactive, with a proven track record in creating and delivering successful campaigns, exceptional client services, and meticulous administrator skills. I am competent in fostering client relationships, overseeing teams, and driving business growth. I am adept at creating on brand multi comms design content, multitasking in dynamic environments and committed to delivering excellent client experiences with a detail-oriented approach.

And I'm proactive at ensuring a team can successfully work at their best, utilising interpersonal skills.

Membership Executive at Chord UK (2026-05 – Present)

While working with Chord UK I have developed and maintained positive relationships with customers and proved excellent customer service. I initiated contact with potential client via outbound calls and emails, and I managed customer information and documentation.

E-commerce Executive at Bike Torque Racing Frome (2025-03 – 2026-04)

• Managed social media comms and created new graphic design media and represented the brand authentically through well designed content
• Grew my costumer service skills across phone and face to face sales and business growth
• Assisted in the B2B sales across Sage 200 and Adlister

Account Executive at Leo Burnett (2023-05 – 2025-03)

• Played a key role in expanding the new business team with successful client pitches developed while working with a team
• Successfully signed on Cheez-It, Confused.com, The National Lottery and Vodafone whilst on the team
• Developed creative and strategic social media content and showcased trust in innovative ideas
• Managed social media teams and enhanced their creativity and execution
• Head of the cultural committee, creating and heading events and organising the company calendar to allow for seamless flow

Account Coordinator at AMV BBDO (2021-09 – 2022-06)

• Managed client and team communication, aligned expectations and market insights
• Assisted in crafting impactful decks and client briefs with meticulous attention to detail
• Organised and maintained account server data for seamless project management
• Created a weekly email for the company which updated everyone on current events and relevant advertising news

Diploma in Marketing and Advertising – UK Professional Development Academy (2022)

Diploma in Zoology – UK Professional Development Academy (2020)

A-Levels in Film, Politics, Sociology and English – Kennicot, Totnes (2017)

GCSE – KEVICC (2015)