Rhonda Cole

A hard-working all-rounder and highly motivated individual. I take pride in everything I do and so I am always aiming for the best. I have 10 years work experience in the hotel industry covering all departments.

I had to ensure all level of attention was given and attention to details were always on point. I had to be smart in my appearance, polite and always welcoming to ensure guest were always happy and satisfied. I work well in a team but can do great by myself as I am always willing to learn and improve my abilities.

I believe in perfection and so any role I take on will be done to the best of my ability.

Chamber / Senior Housekeeper - Westminster staff Agency

(2002-05 - 2011-06)

• Overseeing the quality of work completed by colleagues.
• Daily checks from ceiling to floor
• Maintenance checks across the apartment
• Personal shopping for guests
• Ensure all items were brought, prepared and ready for guests upon arrival.
• Organised and booked in customer entertainment and relaxation retreats.
• Housekeeping duty checks across apartments.
• Working across various sites within the same agency to create a unified guest experience.

City and Guilds Level 1-3 - English, Maths & IT - South Chelsea College (2004)