Richard Osei

Analytical and proactive Data Analyst Intern with practical experience in Excel, Power BI, and data visualisation. Skilled in data cleaning, trend analysis, KPI reporting, and building dashboards that support operational and customer‑focused decision‑making. Strong foundation in problem‑solving, stakeholder communication, and turning complex datasets into clear, actionable insights. Ready to bring technical skills, curiosity, and a continuous‑learning mindset to a Data Analyst role.

Data Analyst Intern at Jasper School of Data (2026-09 – Present)

• Cleaned, organised and analysed datasets using Microsoft Excel.
• Built interactive dashboards and reports in Power BI to communicate business insights.
• Applied AI tools to automate data analysis workflows and improve reporting efficiency.
• Performed data validation and transformation to ensure accuracy and consistency.
• Presented analytical findings through clear visualisations and data-driven recommendations.

Customer Service at Loyab Heritage (2020-01 – 2024-03)

• Typed documents for customers with accuracy and speed.
• Assisted customers with enquiries via phone, emails and face to face interaction and provided friendly service.
• Ensured customers files, documents were safe and secured.
• Maintained a clean and organised workspace.
• Set up machines for different job specifications, including fold type, paper size, and paper weight.
• Monitored machine performance and made adjustments to maintain quality and accuracy.
• Carrying out basic machine maintenance, cleaning, and fault identification.
• Quality-checking finished products to ensure they met customer and company standards.
• Accurately recording job details, quantities, and any issues encountered.
• Followed all health and safety procedures within the print finishing environment.

Certificate in Excellence In Customer ServiceCertificate in Excellence In Customer –Centric Approach