Housekeeping Cleaner - Third Space Gym - 4 Golden Court, Richmond, TW9 TEU, London, United Kingdom
(2025-05)
- Clean and sanitize gym equipment, fitness machines, training areas, and communal spaces to ensure a safe and hygienic environment.
- Maintain exceptional cleanliness and presentation standards throughout the gym.
- Operate laundry equipment and ensure towels and linens are washed, folded, and restocked to maintain high service standards.
- Monitored cleanliness and availability of supplies, promptly reporting maintenance issues to ensure uninterrupted member service.
- Organized and replenished clean towels, toiletries, and member amenities to enhance user experience.
- Follow all health, safety, and hygiene procedures while completing daily operational tasks efficiently.
- Demonstrate strong attention to detail, reliability, and time management in a fast-paced, customer-focused environment.
- Provide a welcoming and professional experience by assisting members with general enquiries and facility information.
- Built positive relationships with members through courteous and professional communication, fostering a welcoming environment.
- Supported new members by providing guidance on gym facilities, digital lockers, and studio locations.
- Assist members with digital locker access by using the iPad system to reset or unlock lockers when PINs are forgotten.
- Work closely with colleagues and management to maintain the luxury standards and exceptional member experience expected at Third Space.
Room Attendant - The Londoner Hotel - 38, Leicester Square, London, WCH 7DX, United Kingdom
(2023-10 - 2025-05)
- Maintained cleanliness of hotel rooms to improve guest satisfaction.
- Enhanced customer experience by attentively addressing needs and preferences.
- Checked and replenished mini-bars daily, ensuring consistent guest satisfaction.
- Restocked hotel amenities promptly to maintain guest comfort and satisfaction, ensuring availability at all times.
- Vacuumed carpets and dusted surfaces routinely, maintained overall tidiness in hotel premises.
- Coordinated with front desk staff for efficient room allocation and preparation.
- Ensured safety protocols adherence, contributing towards a safe environment for guests and staff alike.
- Improved ambience in guest rooms, contributing to a more comfortable environment.
- Managed lost property cases effectively by following proper procedures, enhanced trust factors among guests.
- Used eco-friendly cleaning supplies consistently, promoting sustainable practices within the hotel.
