Riley Green
Call Centre Agent
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About
Motivated professional demonstrating strengths in customer service and operational roles. Adapts to diverse environments through effective communication and time management skills. Eager to leverage a proactive approach in contributing to team success. Experienced in providing top-notch customer service and resolving complex issues with ease. Communicates clearly and efficiently, ensuring customer satisfaction. Thrives in fast-paced environments and enjoys working as part of team.
Experience
Call Centre Agent - Hotpoint - Peterborough, Cambridgeshire
(2025-05 - 2025-08)
- Employed strong communication skills to explain complex information in a clear and understandable manner to customers.
- Managed high volume of customer calls, efficiently handling inquiries and resolving issues to uphold customer satisfaction.
Warehouse Operative - Agency - Peterborough, Cambridgeshire
(2024-02 - 2025-01)
- Picked and packed customer orders with accuracy, meeting daily productivity targets.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
- Understood warehouse product placement, enabling efficient picking and packing services.
Education
GCSEs - Maths and English - Queen Katherine academy (2019-09 - 2023-07)