Rios (oDJo)
An enthusiastic, highly driven, and reliable professional with 4 years of experience in customer-facing and retail environments
About
An enthusiastic, highly driven, and reliable professional with 4 years of experience in customer-facing and retail environments. Currently completing a top-up degree in Engineering Project Management alongside holding an HND with Merit, demonstrating strong time-management, dedication, and a powerful work ethic. A confident communicator who excels under pressure, looking to bring a proven track record of excellent customer service and sharp attention to detail to a retail or sales advisor role.
Experience
Restaurant Staff - Moonlight Restaurant - Gainsborough
- Taking phone call orders
- Packing orders under time pressure
- Preparing orders
- Serving customers' food and drinks
- Setting up tables to make them look presentable
- Doing food deliveries for the takeaway orders
Supply Chains Warehouse Operative - DHL - Scunthorpe
(2021-07 - 2021-09)
- Picking customers' orders whilst ensuring a high level of quality and productivity
- Manual handling of packaged groceries stock including food and drink
- Changing the battery for the MHE when it has died
- Delivering the goods to the receiver in very good stacking condition
- Ensuring the MHE is safe before use
- Using a talkman as a line of communication to collect the goods in the warehouse
Quality care and support for people with Cerebral Palsy - Lincolnshire House - Scunthorpe
(2018-07 - 2018-07)
- To take care of elderly and disabled people
- To clean the facilities
- To help colleagues out with events
- Managed finances such as incoming rent
Engineering Apprentice - HETA Apprenticeship - Scunthorpe
(2018-07 - 2018-07)
- Completed engineering practical tasks
- Completed mechanical practical tasks for level 3 engineering
- Practised as an electrician for level 3 engineering
- Learned the theory behind engineering for level 3 engineering
Restaurant Staff - The Gate of India Restaurant - Market Rasen
(2019-07 - 2020-02)
- To set the table before the customers come in
- Keeping an organised environment
- Packing orders under time pressure
- To help out members of staff if it's busy
- Serving customers' meals
- Taking orders as part of table service
- Taking phone orders
- Cleaning the kitchen after finishing
Administrative Support - MH Accountancy Solutions Ltd. - Scunthorpe
(2024-03 - 2025-03)
To provide administrative support to ensure efficient operation of the office.
- Answers phone calls, schedules meetings and supports visitors
- Carries out administrative duties such as filing, typing, copying, binding, scanning
- Exhibits polite and professional communication via phone, email and mail
- Supports the team by performing tasks related to organization and strong communication
- Provides information by answering questions and requests
- Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies
- Contributes to team effort by accomplishing related results as needed
Volunteer Retail Assistant - Cancer Research UK
(2025-03-04 - 2025-03-26)
- Operate the till and assist customers with purchases
- Stock and restock clothing and other donated items
- Cull unsellable that are out of date or damaged clothing to maintain quality standards
- Price and label donated goods for sale
- Support the manager with daily store operations
- Maintain a clean and organized shop floor
Production/Manufacturing Placement - Stormking Ltd
(2025-07-14 - 2025-07-28)
- Assisted in the production of composite and plastic components using injection moulding machinery
- Gained hands-on experience in manufacturing processes, quality control, and workplace safety
- Worked effectively as part of a team to meet production targets within tight timeframes
- Developed attention to detail and time management skills in a fast-paced environment
Warehouse Operative - Smart Fulfilment
(2025-08-03 - 2025-08-17)
- Supported daily warehouse operations, including order picking, packing, and inventory management
- Ensured accurate and timely dispatch of customer orders while maintaining high quality standards
- Worked efficiently in a fast-paced environment, meeting tight deadlines and performance targets
- Strengthened teamwork, time management, and organisational skills
Education
GCSE - The St Lawrence Academy (2019-06)
BTEC Sport Diploma level 3 - Sport - John Leggott College, Scunthorpe (2021-05)
BTEC Engineering Level 3 - Engineering - John Leggott College, Scunthorpe (2021-05)
HNC Level 4 - Mechanical Engineering - University campus of North Lincolnshire
HND Level 5 - Mechanical Engineering - University campus of North Lincolnshire
Top-up Degree - Project Management Engineering - Leeds Beckett University
