Rios (oDJo)

An enthusiastic, highly driven, and reliable professional with 4 years of experience in customer-facing and retail environments. Currently completing a top-up degree in Engineering Project Management alongside holding an HND with Merit, demonstrating strong time-management, dedication, and a powerful work ethic. A confident communicator who excels under pressure, looking to bring a proven track record of excellent customer service and sharp attention to detail to a retail or sales advisor role.

Restaurant Staff - Moonlight Restaurant - Gainsborough

• Taking phone call orders
• Packing orders under time pressure
• Preparing orders
• Serving customers' food and drinks
• Setting up tables to make them look presentable
• Doing food deliveries for the takeaway orders

Supply Chains Warehouse Operative - DHL - Scunthorpe

(2021-07 - 2021-09)

• Picking customers' orders whilst ensuring a high level of quality and productivity
• Manual handling of packaged groceries stock including food and drink
• Changing the battery for the MHE when it has died
• Delivering the goods to the receiver in very good stacking condition
• Ensuring the MHE is safe before use
• Using a talkman as a line of communication to collect the goods in the warehouse

Quality care and support for people with Cerebral Palsy - Lincolnshire House - Scunthorpe

(2018-07 - 2018-07)

• To take care of elderly and disabled people
• To clean the facilities
• To help colleagues out with events
• Managed finances such as incoming rent

Engineering Apprentice - HETA Apprenticeship - Scunthorpe

(2018-07 - 2018-07)

• Completed engineering practical tasks
• Completed mechanical practical tasks for level 3 engineering
• Practised as an electrician for level 3 engineering
• Learned the theory behind engineering for level 3 engineering

Restaurant Staff - The Gate of India Restaurant - Market Rasen

(2019-07 - 2020-02)

• To set the table before the customers come in
• Keeping an organised environment
• Packing orders under time pressure
• To help out members of staff if it's busy
• Serving customers' meals
• Taking orders as part of table service
• Taking phone orders
• Cleaning the kitchen after finishing

Administrative Support - MH Accountancy Solutions Ltd. - Scunthorpe

(2024-03 - 2025-03)

To provide administrative support to ensure efficient operation of the office.

• Answers phone calls, schedules meetings and supports visitors
• Carries out administrative duties such as filing, typing, copying, binding, scanning
• Exhibits polite and professional communication via phone, email and mail
• Supports the team by performing tasks related to organization and strong communication
• Provides information by answering questions and requests
• Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies
• Contributes to team effort by accomplishing related results as needed

Volunteer Retail Assistant - Cancer Research UK

(2025-03-04 - 2025-03-26)

• Operate the till and assist customers with purchases
• Stock and restock clothing and other donated items
• Cull unsellable that are out of date or damaged clothing to maintain quality standards
• Price and label donated goods for sale
• Support the manager with daily store operations
• Maintain a clean and organized shop floor

Production/Manufacturing Placement - Stormking Ltd

(2025-07-14 - 2025-07-28)

• Assisted in the production of composite and plastic components using injection moulding machinery
• Gained hands-on experience in manufacturing processes, quality control, and workplace safety
• Worked effectively as part of a team to meet production targets within tight timeframes
• Developed attention to detail and time management skills in a fast-paced environment

Warehouse Operative - Smart Fulfilment

(2025-08-03 - 2025-08-17)

• Supported daily warehouse operations, including order picking, packing, and inventory management
• Ensured accurate and timely dispatch of customer orders while maintaining high quality standards
• Worked efficiently in a fast-paced environment, meeting tight deadlines and performance targets
• Strengthened teamwork, time management, and organisational skills

GCSE - The St Lawrence Academy (2019-06)

BTEC Sport Diploma level 3 - Sport - John Leggott College, Scunthorpe (2021-05)

BTEC Engineering Level 3 - Engineering - John Leggott College, Scunthorpe (2021-05)

HNC Level 4 - Mechanical Engineering - University campus of North Lincolnshire

HND Level 5 - Mechanical Engineering - University campus of North Lincolnshire

Top-up Degree - Project Management Engineering - Leeds Beckett University