Business Manager (Evening Work) - CHARCOAL DELIVERY COMPANY - London
(2020-01)
Family Business
- Managed day-to-day business administration, operations and finances.
- Managed Sage Accounting, invoices and purchase orders.
- Managed customer orders and liaised with new and existing customers.
- Maintained strong customer relationships through telephone and email communication.
- Provided high-quality customer service and efficiently resolved customer queries.
Business Manager - PREMIER CATERING SUPPLIES - London
(1990-01 - 2020-12)
Family Business
- Managed day-to-day business administration, operations and finances.
- Managed Sage Accounting, invoices and purchase orders.
- Processed customer orders and liaised with new and existing customers.
- Maintained strong customer relationships through telephone and email communication.
- Provided high-quality customer service and resolved enquiries efficiently.
Secretary/ Office Administrator - SCI TECH
(2011-01 - 2013-12)
- Provided day-to-day administrative and secretarial support to the CEO
- Managed calls, emails, correspondence and appointments.
- Maintained accurate records and office documentation.
- Liaised with customers, suppliers and colleagues professionally.
- Supported the smooth and efficient running of the office.
Secretary - VISUAL MANAGEMENT SOLUTIONS LTD - London
(2010-01 - 2011-12)
London-based security and fire safety company
- Provided secretarial and administrative support for a London-based security and fire safety company.
- Managed incoming calls, invoicing and general office administration.
- Supported the day-to-day running of the business and liaised with customers and suppliers.
Lettings Manager - REUBEN SADDLERS ESTATE AGENCY
(2008-01 - 2010-12)
- Managed lettings administration, including processing paperwork and official documentation.
- Assisted with property viewings and customer enquiries.
- Responsible for opening and closing the estate agency and supporting day-to-day operations.
Receptionist - LEXUS TELCOM
(2006-01 - 2008-12)
- Welcomed and greeted customers and visitors, providing a professional and friendly first point of contact.
- Managed incoming telephone calls, directing enquiries to the appropriate departments and colleagues.
- Coordinated and maintained appointment bookings, ensuring an organised and efficient schedule.
- Responded to customer enquiries in a professional and helpful manner.
- Supported general reception and administrative duties as required.
Cashier - BANK OF CREDIT AND COMMERCE INTERNATIONAL
(1983-01 - 1987-12)
- Managed cashier duties, including foreign currency exchange transactions.
- Maintained accurate records and completed general filing and administrative tasks.
