Tennis Data Collector and Reviewer - Tennis Viz - Leeds, United Kingdom
(2025-04)
- Collect and input real-time tennis match data for ATP, Challenger and WTA events, ensuring ~98% accuracy under live conditions.
- Analyze ball tracking, shot quality, and player movement to contribute to company's performance metrics.
- Review and resolve data inconsistencies or technical challenges during live events, maintaining consistent data flow for official coverage.
- Collaborate with analysts and operations staff on data quality, reporting, and process documentation.
- Strengthened attention to detail, situational awareness, and data communication skills in a fast-paced live sports environment.
Social Media Coordinator - Arthington Cricket Club - Leeds, United Kingdom
(2025-08)
- Developed and implemented comprehensive social media strategy across Instagram, TikTok, and Facebook, resulting in increased audience engagement and brand visibility.
- Created and curated engaging content including event updates, behind-the-scenes footage, and promotional materials to maintain consistent brand messaging and audience interaction.
- Analyzed social media metrics and performance data using analytics tools to optimize post timing, content type, and engagement tactics.
- Managed community engagement by responding to comments, messages, and inquiries promptly, building a loyal and active online following.
Matchday Operations - Steward - Leeds United Football Club - Leeds, United Kingdom
(2026-01)
- Support matchday operations for high-attendance professional football fixtures within a Category One stadium environment.
- Contribute to crowd management, access control, and spectator safety, ensuring strict adherence to operational and safety protocols.
- Observe and respond to crowd dynamics during live matches, coordinating with supervisors and safety teams to mitigate operational risk.
- Gain applied exposure to stadium operations, contingency planning, and real-time event coordination.
Production Assistant – Media & Operations - PR Solutions Pvt Ltd - Kolkata, India
(2020-09 - 2025-12)
- Served as Floor Manager for the Lionel Messi GOAT India Tour, overseeing on-ground operations, security coordination, and crowd movement during high-profile public appearances.
- Coordinated logistics and operations for live sports events, international tours, and broadcast productions ensuring seamless execution from field setup to post-event wrap-up.
- Assisted in sports consultancy projects by preparing research reports, presentations, and client proposals for strategic planning.
- Collaborated with production teams to manage broadcast schedules, equipment, and technical support during sports telecasts.
- Contributed to cross-functional teams in marketing, operations, and media, strengthening project efficiency and team communication.
Assistant Manager – Training - DTDC Express Limited - Bangalore, India
(2023-09 - 2024-08)
- Efficiently managed and executed training programs for channel partners, ensuring smooth onboarding, process alignment and delivered targeted learning solutions.
- Developed project plans and training content tailored to various franchise and delivery partner needs to ensure content relevance and effectiveness by aligning with business objectives and feedback.
- Collaborated with cross-functional teams to implement training strategies across multiple regions and facilitated communication between departments to drive consistency in channel performance.
- Monitored training outcomes using feedback tools and performance metrics to track partner progress and recommended improvements based on data insights.
- Supported the rollout of new systems and processes through workshops, demos, and hands-on sessions to improve adoption rates and reduce errors.
Customer Service Representative - Domino's Pizza - Leeds, United Kingdom
(2024-10 - 2025-03)
- Handled customer inquiries, complaints, and feedback both in-store and over the phone with professionalism to ensure a positive customer experience, leading to improved satisfaction and retention.
- Processed high volumes of orders accurately during busy hours through phone, app, and in-person requests while maintaining attention to detail to meet tight service timelines.
- Coordinated effectively with kitchen staff and delivery drivers to manage order flow and reduce wait times.
- Promoted upselling techniques and recommended special offers to enhance customer purchases, which helped drive daily revenue and contributed to meeting store sales targets.
