Rizwan Ali

I am applying for this position, bringing a diverse background in autonomous vehicles, passenger transport, vehicle management, and customer service. My experiences have provided me with a comprehensive understanding of road safety, vehicle maintenance, and customer satisfaction. As a bus driver, I developed keen route management skills and a commitment to passenger well-being, earning commendations for my dedication to safety.

In my role as a fleet service agent, I honed my skills in monitoring vehicle performance and ensuring operational efficiency. My time as a barista further enhanced my communication and customer service abilities.

Roadside Operator / Autonomous Vehicle Operative at Transdev-West London (2026-01 – Present)

As an Autonomous Vehicle Operator since January 2026, I have been responsible for the safe and efficient operation of advanced self-driving vehicles. My role involves continuous monitoring of vehicle performance, environmental factors, and passenger safety, ensuring adherence to operational protocols and contributing to the refinement of autonomous systems. This position has offered an amazing opportunity to work with cutting-edge technology, presenting new challenges daily.

The experience has been incredibly rewarding, though it comes with unique complexities such as navigating unpredictable external conditions like adverse weather or dynamic urban environments. Adapting to evolving software and handling unforeseen scenarios requires constant vigilance, technical insight, and strong problem-solving skills. Overall, this role has allowed me to be a vital part of developing and implementing the future of autonomous mobility.

Fleet Service Agent at SIXT-London (2024-08 – 2025-05)

• Vehicle Preparation: I ensure vehicles are clean, fueled, and in the best condition for rental. This includes washing, vacuuming, and checking fluid levels.
• Vehicle Inspection: I conduct thorough inspections of vehicles for any damage or mechanical issues, documenting findings accurately.
• Vehicle Movement: I efficiently move vehicles between parking locations, service areas, and rental lots.
• Customer Service: I provide support to customers by answering questions and resolving issues related to vehicle pick-up and return.
• Inventory Management: I maintain accurate records of vehicle inventory, tracking arrivals, departures, and locations.
• Maintenance Coordination: I report vehicle maintenance needs to the appropriate department and coordinate repairs.
• Compliance: I adhere to all company policies and safety regulations.
• Documentation: I complete all necessary paperwork and electronic entries accurately and on time.

PCV Bus Driver at Go-Ahead London-London (2023-06 – 2024-08)

As a bus driver, I have accumulated extensive experience navigating the busy streets of London. My daily goals revolve around prioritising passenger safety, adhering to schedules, and delivering top-notch customer service. Despite the fulfilling aspects of my job, I encounter challenges like manoeuvring through traffic, catering to diverse passenger needs, and staying alert during long shifts.

Overcoming these obstacles while striving to meet my objectives contributes significantly to the efficiency and reliability of London's transportation system. It's a demanding yet rewarding role that I take pride in fulfilling each day.

• 100% track record for on-time departures and headway maintenance
• Supported the incorporation of efficient processes, in line with their business goals, promoting change in management strategies. I pinpointed gaps and proactively recommended additional products to enhance their operations.
• Carrying out detailed bus checks daily to ensure the vehicle is upto standard and no unnoticed damage has been done.
• Never received a single booking from the controllers at ibus

Amazon delivery driver at Amazon-London, Greater London (2023-01 – 2023-05)

I was an Amazon delivery driver, where I navigated routes efficiently, delivered packages promptly, and provided excellent service to customers. My role involved ensuring timely and secure deliveries while upholding Amazon's high standards of customer satisfaction.

Warehouse Operative at Amazon Flex-London East, Greater London (2022-11 – 2022-12)

Although my time working here was brief, I gained a vast knowledge of what it's like to work in a fast paced environment where meeting targets is key for the success of the company. I developed more on my time keeping skills and multitasking and gained a few extra thousand steps in my day too.

Barista Maestro at Costa Coffee-London, Greater London (2021-04 – 2022-12)

My responsibilities were to ensure that I delivered excellent customer service by serving quality coffee whilst maintaining a professional working environment. In order to do this I was well organised, aware of my surroundings and efficient. During my time here, I developed on my team work skills as well as learning how to use my initiative to make critical decisions.

A Level in Mathematics – London Design and Engineering UTC-London, Greater London (2019-09 – 2021-07)

A Level in Business – London Design and Engineering UTC-London, Greater London (2019-09 – 2021-07)

A Level in Mechanical Engineering Technology – London Design and Engineering UTC-London, Greater London (2019-09 – 2021-07)

GCSE in Physics – London Design and Engineering UTC-London, Greater London (2017-09 – 2019-07)

GCSE in English – London Design and Engineering UTC-London, Greater London (2017-09 – 2019-07)

GCSE in Mathematics – London Design and Engineering UTC-London, Greater London (2017-09 – 2019-07)