Rizwan Hussain

A highly motivated and customer-focused professional with strong communication, organisational, and relationship-building skills. Experienced in delivering excellent customer service, managing client enquiries, and building trust in fast-paced environments while maintaining a high level of professionalism and attention to detail. Possesses strong commercial awareness, the ability to build rapport quickly, and a proactive approach to problem-solving.

Eager to begin a career in estate agency, committed to providing exceptional service, supporting clients throughout the property journey, and contributing to the success and growth of a forward-thinking agency.

Client Advisor - Ministry of Justice

(2025-04)

As an Administrator and Call Handler at the Civil National Business Centre, manage a high volume of customer enquiries, providing clear and accurate information on civil court procedures and case progress. Carry out a range of administrative duties, including processing case information, maintaining confidential records, updating databases, and ensuring all work is completed accurately and in line with court procedures, service standards, and data protection requirements.

Recruitment Consultant/Administrator - Tesco

(2025-09 - 2026-02)

Supported large-scale seasonal recruitment operations during Tesco's high-volume festive period, managing over 27,000 applications accurately and efficiently. Maintained clear candidate communication to ensure a positive experience while upholding Tesco's standards of fairness and inclusivity.

• Responsible for end-to-end recruitment administration, including candidate screening, interview coordination, onboarding processing, and maintaining accurate records across multiple departments.
• Worked closely with hiring managers to understand workforce requirements and deliver tailored hiring support aligned with operational needs.
• Demonstrated strong organisation, attention to detail, and time management in a fast-paced environment, contributing to the successful delivery of large-scale recruitment campaigns.

Trainee Accountant - Cottons Accountants

(2024-09 - 2025-08)

Responsible for preparing and reviewing complex tax returns for individuals and businesses, ensuring full compliance with HMRC regulations. Handled a range of P11Ds and assisted in obtaining Certificates of Residence, while managing both personal and business tax matters. Involved in fee calculations, budgeting, and financial forecasting to support informed client decision-making.

Maintained strong relationships with a wide variety of clients through clear, timely communication, a proactive approach to problem-solving, and consistent delivery of high-quality work. Played an active role in resolving tax-related queries and contributed to refining internal tax processes.

• Demonstrated strong analytical skills and attention to detail in managing high-end tax work with efficiency and precision.

Tax Assistant - Hawsons Chartered Accountants

(2024-02 - 2024-07)

Assisted in the preparation and filing of P11Ds/tax returns for individuals and businesses, ensuring compliance with tax laws and regulations. Conducted detailed financial data analysis, prepared tax documentation, and supported tax professionals in identifying potential tax savings and deductions. Managed client communications, maintained accurate records, and assisted in resolving tax-related queries.

• Demonstrated strong organizational skills and attention to detail, contributing to efficient and accurate tax processing.

Customer Support Specialist - Panther Logistics

(2022-09 - 2024-02)

Dynamic and customer-focused professional with a successful history of enhancing client satisfaction. Proven ability to streamline logistics operations, resolve issues, and ensure seamless service delivery. Adept at proactive communication and collaboration to meet and exceed client expectations.

Warehouse Technician/Customer Service agent - Royal Mail

(2021-11 - 2022-02)

Performed all labourer tasks at the warehouse, including picking, packing, counting, record-keeping, and maintaining cleanliness.

• Consistently achieved picking and packing speeds in the top 95 percent.
• Maintained 100% accuracy in order selection even while working at a rapid pace.
• Dealt with any enquiries from external agencies to suit their needs.

Logistics Associate - Charlotte Tilbury • International Logistics Group

(2022-09 - 2023-05)

Responsible for various daily tasks, such as restocking shelves, accepting incoming orders, processing and packing orders and ensuring timely shipment of orders.

GCSE Qualifications - The Duston School (2021-08)

A Level - The Duston School (2023-08)