Office Manager/Reception - Wagland Textiles Limited (Merchants) - Unit 1 Hookers Road, Walthamstow, London E17 6DP
(2006-10)
Managing the office on a daily basis and ensuring the smooth running of administrative operations.
- Answering telephone calls, handling customer enquiries and directing enquiries to the appropriate Sales Representative.
- Providing professional reception and customer service support.
- Managing diaries
- Maintaining the meeting room and ensuring the office is presentable and well organised.
- Ordering stationery and general office supplies.
- Arranging couriers and managing incoming and outgoing deliveries.
- Assisting the Sales Executive with day-to-day administrative duties.
- Creating new customer orders and accurately entering information onto the in-house database system.
- Preparing written orders and corresponding with suppliers by email.
- Maintaining and organising purchase orders and ensuring records are kept accurately.
- Dealing with day-to-day office issues and resolving problems efficiently.
- Providing general administrative support to ensure the effective operation of the business.
Legal Secretary – Litigation Department - Rochman Landau - 45 Mortimer Street, London W1W 8HJ
(2001-09 - 2006)
Provided comprehensive secretarial support to a Consultant within the Litigation Department.
- Typing correspondence and legal documentation using digital dictation.
- Preparing Applications to Court, Witness Statements, Winding Up Petitions, Agreements and other legal documents.
- Providing full administrative and secretarial support to the Consultant.
- Managing correspondence and ensuring documents were prepared accurately and within required deadlines.
- Maintaining organised files and records.
- Working effectively within a busy legal environment and prioritising urgent matters.
Legal Receptionist / Legal Secretary - Simons Platman & Rechnic - Wimpole Street, London W1
(1994-07 - 2001-09)
Initially employed as a Legal Receptionist before progressing to a Legal Secretary position supporting a Litigation Partner.
- Answering telephone calls and dealing with client enquiries professionally.
- Greeting clients and visitors.
- Diary management and appointment scheduling.
- Filing for the Accounts Department.
- Maintaining registers for files and bills.
- Collecting and delivering correspondence from the DX Office.
- Archiving old files and maintaining accurate records.
- Database management and general office administration.
- Providing comprehensive secretarial support to the Litigation Partner.
- Preparing correspondence and legal documentation.
- Managing files, correspondence and administrative matters.
- Providing day-to-day support within a busy litigation environment.
Legal Receptionist - Magwells Solicitors - 6 Angel Gate, City Road, London EC1V
(1989 - 1994)
Provided reception and general administrative support within a busy solicitors' practice.
- Answering telephone calls and dealing with client enquiries.
- Greeting clients and visitors.
- Receiving and distributing post.
- Collecting and delivering correspondence from the DX Office.
- Booking couriers and arranging deliveries.
- Filing for the Accounts Department.
- Providing secretarial and administrative support to various fee earners.
- Assisting with general office duties as required.
