Rob G

Experienced leisure and fitness industry professional with 27 years of experience, including 25 years in management roles across gyms, nightlife, and leisure operations. Skilled in team leadership, budgeting, customer service, operations management, health and safety compliance, and business performance. Proven track record of delivering high audit scores and achieving recognised industry accreditations.

Club Manager - Rise Fitness Clubs

(2017-07 - 2026-06)

• Managed daily club operations, ensuring high standards of customer service and safety.
• Responsible for cash handling, key holding, shift rotas, and annual leave management.
• Handled customer comments, complaints, and issue resolution professionally.
• Oversaw health and safety compliance and completed all relevant risk assessments.
• Managed budgeting, profitability, marketing, and sales performance.
• Led recruitment, staff training, and team performance management.
• Oversaw cleaning schedules, daily operational tasks, and project management.

Business Manager - Tiddenfoot Leisure Centre

(2016-10 - 2017-06)

Operations Manager - Dunstable Leisure Centre

(2010-06 - 2017-06)

Duty Manager - Dunstable Leisure Centre

(2000-10 - 2010-06)

Junior Apprentice - Luton Regional / Lea Manor Sport Centre

(1999-10 - 2000-10)

Work Experience / Lifeguard - Houghton Regis Leisure Centre

(1998-10 - 1999-07)

Level 3 - Personal Trainer Qualification