Service Delivery Specialist
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ISO 9001:2015 – I help companies achieve certified Quality Management Systems and deliver services using structured management systems that support safe, consistent, and compliant service delivery. Health & Safety - I help contractors reach Safe Contractor, CHAS, Constructionline etc.
certification by managing the full application process, including documentation, compliance checks, submissions, and assessor liaison — taking the hassle out of accreditation.
Self-Employed - THE ADMIN TANK
(2015-01)
Experienced in providing ISO Quality Management Systems and SSIP Health & Safety certification support to clients within the Facilities Management, Construction, and Manufacturing sectors. Change of career path following a reduction in subcontracted work from a major client and changes driven by Artificial Intelligence. Refocusing attention to full-time or Part-Time work in a service environment in areas where skills within Health and Safety and quality standards matter.
Preferably MEET AND GREET STANSTED AIRPORT.
Security Manager F/T - Rehene Security
(2008-01 - 2015-11)
Managed multi-site manned guarding operations, recruiting and supervising SIA-licensed staff, ensuring SIA ACS and H&S compliance, liaising with clients, and conducting audits and incident investigations. Lead Quality Auditor.
Security Manager F/T - Charter Security
(2001-01 - 2007-12)
Managed multi-site manned guarding operations, recruiting and supervising SIA-licensed staff, ensuring SIA ACS and H&S compliance, liaising with clients, and conducting audits and incident investigations.
Contracts Manager F/T - Initial Mailroom Services
(1997-01 - 2001-12)
Managed service delivery for mailroom operations, supplying and overseeing mailroom operatives across multiple sectors to meet client requirements and service standards.
A Level - English - St Paul's Way A Level - Math's - St Paul's Way For Directors and Senior Executives - IOSH
