Robbi Ross

I have extensive experience in team collaboration, which included leveraging skills in communication, adaptability, and time management. I am a passionate individual looking for an engaging and varied role within the aviation industry. I have a proven track record in enhancing client satisfaction through innovative problem solving and meticulous attention to detail in various roles, including cleaning and sales.

I have also worked in high pressure environments, working on a bar during busy press events, concerts, and theatre shows. I am eager to bring a creative and strategic mindset to dynamic environments, fostering engaging and professional atmospheres.

Guest Experience Host - LW Theatres - The London Palladium

(2025-06 - 2026-07)

Working at one of London’s most iconic theatres. Responsible for:

• Working well as part of a team to deliver high standards of customer service
• Ensuring the details of tickets are correct and directing customers to correct seats and levels
• Working on the bar, ensuring good service, and working under time pressure
• Managing and organising bar stock
• Handling queries quickly and efficiently
• Ensuring customer safety
• Knowing and being able to follow through on different evacuation procedures

Professional Cleaner - Feather and Bucket - Little Hampton/ London

(2024-03 - 2025-03)

Working for an established cleaning company across Little Hampton and London. Responsible for:

• Embracing challenging cleaning tasks with a positive attitude
• Developing efficient techniques which enabled good time management
• Elevating clean quality and client satisfaction
• Working with teams across large properties
• Maintaining hygiene standards in line with public health protocols

Food and Beverage Runner - Topgolf - Chigwell

(2022-05 - 2022-08)

Working for one of the UK’s top social entertainment companies. Responsible for:

• Preparing dining areas and maintaining organised workstations
• Enhancing operational flow, contributing to positive customer experience
• Working with multiple departments to coordinate order fulfilment
• Being able to adapt during high volume shifts
• Proactively managing dining room cleanliness, adhering to food safety protocols
• Anticipating needs of customers and colleagues

Sales Assistant - SPORTS DIRECT

(2021-12 - 2022-06)

Sales Assistant - PREECE MEATS

(2019-12 - 2020-12)

BA - Drama - University of Greenwich, London (2022-09 - 2025-07)

Film and Television Production - East London Arts and Music, London (2019-09 - 2021-07)

GCSE - The Forest Academy, London (2014-10 - 2019-07)